Instructional Specialist - Elementary Education
Job Details
Participate Learning - Chapel Hill, NC
Full Time
4 Year Degree
Instructional Specialist - Elementary Education

Participate Learning is a force for good that connects teachers and students through global education programs to foster human understanding and create peace around the world. We offer purpose-driven, challenging work in a collaborative environment, a flexible and open culture, and encourage employees to pursue their professional and personal passions.

As part of our B Corp commitment, one of the important measures of the success of our business is the positive impact we make on our employees. Our work inspires everyone to be change agents, bringing more empathy and connection to the world.

The Instructional Specialist (IS) provides instructional guidance to Participate Learning teachers. The IS is responsible for supervising the arrival and initial adjustment of teachers in addition to diagnosing problems and providing feedback in coordination with Participate Learning and onsite school administration. IS will be responsible for day-to-day support for an assigned cohort of teachers as well as other teachers as needed, providing timely 1:1 coaching (virtual and on-site), targeted 1:1 and small group instructional and curriculum resource support for the success of Participate Learning’s programs. The IS also collaborates with the Teacher Resources team to handle issues resolution in a compassionate and professional manner.

Up to 70% travel required to schools and districts in NC, VA and SC.

Essential Functions (include but are not limited to):

  • Visit teachers in school setting to assess any instructional or classroom management problems that may arise.  Provide constructive feedback to help teacher address any issues. Document visits & provides information of progress.

  • Monitors online learning and communication tools such as virtual coaching, webinars, discussion forums, blogs, social communities and newsletters that relate to international program teachers.

  • Provides proactive support and development of Ambassador teachers through deliberately crafted webinars, online discussions and other events in order to promote successful transition to U.S. school positions, professional development and sense of community/collaboration.

  • Promote professional collaboration, including sharing of resources, instructional practices and experiences.

  • Attend Participate Learning sponsored teacher functions such as social and professional development events to facilitate interaction with and successful retention of teachers.

  • Manage and resolve difficult issues for assigned teachers by diagnosing problems, managing resolutions and arranging for follow up as needed. Coordinate with other Participate Learning staff as well as School and District Personnel, and any outside agencies in order to facilitate resolution.

  • Provides instructional guidance and leadership to program educators regarding methodology and best practices;

  • Coaches teachers on-line, using virtual coaching tools;

  • In collaboration with team and other departments, coordinates online community activity and any teacher communications.

  • In collaboration with other Participate Learning staff, maintains consistency in program experience for teachers and administrators with regards to communications and support;

  • Address teacher concerns professionally and compassionately including explaining and enforcing policies clearly, managing emotional issues firmly yet compassionately and explaining the procedure and follow up for problem resolution. Ensures that school-based administration is informed appropriately.

  • Provides communication and process support to the Teacher Resource team, as needed, including but not limited to renewals, extensions, exit procedures, etc.

  • Works with Manager on resignations and terminations related to assigned teachers including; documentation of resignation/termination and conflict resolution in attempt to retain position/teacher etc.

Key Knowledge, Skill, Ability and Education Requirements (General and Specialized)

  • Minimum Bachelor Degree; advanced degree preferred.

  • Former teaching experience required. 3-5 years preferred. 

  • Experience with mentoring/coaching teachers required.

  • Demonstrated passion for cultural awareness and international education;

  • Mature, professional who is self-motivated, self-directed, focused and productive, detail oriented and efficient team player.

  • High-level interpersonal skills and ability to work effectively as a team player.

  • Ability to work compassionately, discreetly and thoughtfully with teacher issues.

  • Work effectively within company to achieve results and foster a healthy team atmosphere.

  • Excellent organizational skills; ability to prioritize, multi-task, and follow through.

  • Superior oral and written communication skills.

  • Creative, constructive problem solving and issue resolution with analytical skills.

  • Customer service experience

  • Comfortable with the use of technology for communication, documentation and community building.

Key Measures

  •       Program milestones

  •       Participate Learning evaluation process

  •       Individual, team, and corporate growth

  •       Demonstrated practice of responding appropriately to educator issues

  •       Demonstrated practice of properly documenting all interactions with educators