Community Impact Trainer
Job Details
Nexus Impact Center - Indianapolis, IN
Full Time
Not Specified
$45,000.00 - $52,000.00 Salary/year
Up to 50%
About ProAct & Position Summary

Please note, applications without references will not be considered. No faxes or phone calls, please. Applicants will be notified regarding whether or not they have been selected for an interview.

Reports to: Vice President of Community Impact


  • Health & Dental Insurance
  • Self-Managed PTO
  • Simple IRA
  • Professional Development
  • Office Snacks & Coffee

About ProAct Indy:

The Problem

ProAct believes that engaging youth in community service that has a deliberate focus on social justice can equip youth with the 21-century skills required to adapt and improve upon the modern work environment. There is a dire need for disadvantaged youth to be involved in service-learning activities that proactively foster an environment of cooperative engagement that is conducive to learning, growing, and fellowship.

The Response

ProAct is a pioneering critical service-learning and community engagement nonprofit that provides strategic community engagement programs that are integrated between each organization in which we partner. We're on a mission to connect people from diverse backgrounds and demonstrate that a more humane, equitable, and effective community is possible through intentional, sustainable relationships.

The ProActive Community Model

Beginning with our youth, our organizational and program model leverages the social capital of the community to empower and support the people our youth serve. Nonprofit organizations provide service opportunities and in-kind support for our youth programs while corporate and philanthropic partners provide financial and volunteer support to serve alongside our youth and build transformational relationships. We leverage social capital through consistent leadership training, facilitated service projects, and volunteer management assistance.

The Team

Were a community of advocates committed to our mission to stand in the gap for vulnerable populations while empowering youth to actively transform their communities. Our organization is comprised of a central support team and a growing network of Community Impact Trainers who work in their local communities to provide strategic community engagement, programs for youth, corporate employees, and nonprofit leaders who support and manage our training and community engagement efforts on the ground.

Position Summary:

Community Impact Trainers (CIT) are community members within Indianapolis committed to community service, social justice, and leadership development. They are part of the Community Impact Team of ProAct Indy, leveraging the social capital of businesses and nonprofits, implementing intentional community engagement programs, and supporting vulnerable youth in area schools to amplify their voice and action. We are strengthening our operations in Indianapolis and looking for Community Impact Trainers to support our strategic community engagement programs and our growing team on the ground.

Working closely with the VP of Community Impact and our Community Impact Team, the Community Impact Trainer will help facilitate the training and development for the organizations and support our youth programs. This position is responsible for the assessment and identification of the training and developmental needs of our school, corporate, and nonprofit partners.

In this position, you will maintain a consistent culture in the organization with regard to training and development and be responsible for the creation, implementation, and improvement of all organization-wide training efforts. The performance of the organization is highly dependent on the training and support from the training team. This role will be monitoring the activities of the department and must be highly experienced, motivated, and dedicated to quality training and education across the organization.

This position requires an individual who is not afraid to ask why, someone who consistently and effectively communicates with an Outward Mindset, someone who suggests improvements within our organization and takes initiative to constantly improve organizational effectiveness with a practical, clear plan.

This position will facilitate, support, and serve as the primary resource for any training and developmental needs of ProActs staff, our youth program participants, community members, training partners, and the workforce of our corporate and nonprofit partners.

A successful person in this position will be people-centered, a servant leader who understands our work is not about ourselves, extremely organized, punctual, communicate effectively, lead by example with a find a way attitude, possess a keen attention to detail, and demonstrate flexibility and innovation to work with different aspects of our organization's diverse team and populations. This also requires some natural inclination to recognize and solve complex problems, implement solutions, and drive change no matter how big the obstacles might seem. Good communication and collaboration are key for this role.


Community Impact Trainers are essential to implementing ProActs organizational, programmatic, and strategic activities because they manage and broker the relationships between our partnering schools, businesses, and community organizations and track and report on their impact to each partner they oversee to ensure quality, consistency, and trust.

This innovative role helps ProAct build its capacity and presence in the community which ultimately provides more support to our youth by giving them another caring adult who ensures positive outcomes in their lives. Community Impact Trainers are account managers to our business partners, assistant volunteer managers to our nonprofit partners, and implementation specialists to our partner schools and while maintaining the integrity, curation, and expansion of our program curriculum through sales, training partner procurement, and administration of our ProAct University Learning Management System.

In addition to managing our partnerships, Community Impact Trainers uphold our holistic model by working within the local community and collaborating with our central management team to advance our mission within unreached communities. This will entail planning and managing engaging service projects with partner nonprofits, being a resource and supporter to educators and youth in schools, and training and supporting corporate and nonprofit employees who utilize our services.

Our work is widely published and made available to partner organizations that are focusing on youth advocacy, social justice, and building transformational relationships. By diligently cataloging our results and empowering our partners to take center stage in supporting our youth, Community Impact Trainers allow us to become the hub for community engagement in Indianapolis and amplify youth voice.

Key Requirements and Objectives for the Community Impact Trainer:

  • Analytics: The Community Impact Trainer is tasked with an analytical role where they conduct research, approve, and make further recommendations for appropriate learning management systems and databases. The Community Impact Trainer additionally develops, implements, monitors, and maintains both initial and ongoing training programs across the organization.
  • Collaboration: The role of the Community Impact Trainer is a collaborative role where they collaborate with other leaders in partner organizations to define strategies and ensure their alignment. In this collaboration, the Community Impact Trainer also assists other training professionals who partner with ProAct in their training needs specific to their areas of specialty.
  • Knowledge: The Community Impact Trainer is tasked with the maintenance, curation, and development of our robust curriculum in the training and development department. In this position, the Community Impact Trainer stays up to date with the latest instructional technologies through the establishment of personal networks, attendance of workshops, reviewing professional publications, and participation in professional industry associations. This way, the CIT is able to introduce the latest and most applicable trends in training and development for inclusion in the overall strategy, constantly maintaining, promoting, and updating training programs within the organization.
Who We Are Looking For...

To excel in this role, you likely bring the following:

  • Strong investment in the local community and in the fight for social justice
  • Demonstrated interest and experience in racial and social justice or service-learning
  • A self-motivated, flexible, and hard-working approach
  • Demonstrated experience in leadership development, training facilitation, curriculum development, and/or project management
  • Strong decision-making, technology administration, and communication skills
  • Basic ability in Microsoft Office Suite
  • Excellent organizational abilities and ability to handle multiple projects
  • Working knowledge of Learning Management Systems and instructional design (using SCORM, AICC, etc file types) and e-learning authoring software (Articulate 360, Rise, etc.) and/or willingness to learn new technology

Measurable Outcomes:

  • Culture Creation and Alignment with Organization's mission: Survey employees and performance reviews
  • Team Building and Management: Employee Training & Management, Employee Professional Development, and Support.
  • Program Management: This role will have charge over ProAct University (our Learning Management System), Project ReAct (a program for justice-involved youth), our Rising Star Leadership Program, and the Community Impact Team's Personal Legacy Projects.


  • A budget-focused mindset to ensure we are good stewards of donated funds to support our programs and services
  • Adaptability
  • Excellent written, oral, and client-facing communication
  • Attention to Detail/Detail-Oriented
  • Sales and Fundraising experience (or willingness to learn)
  • Advanced Organizational Leadership
  • Strategic Thinking/Innovative/Thought Partner
  • Innovation Management (We are a learning organization)
  • A drive for data and actionable metrics
  • Self-driven, self-starter possesses the ability to work independently and asks lots of questions to ensure you are provided with all the information you need to be successful


  • The Right Mindset (Outward) | Mission-Focused
  • Identifies strengths and weaknesses in others
  • Equalizer | Level-headed and balanced
  • Teacher | Sees potential in each person


  • People Person
  • Self-Aware/Vulnerable Knows own shortcomings and owns mistakes and responsibilities
  • Willingness to grow open to feedback & constructive criticism
  • Integrity and Honesty
  • Find a way attitude

Culture Drivers:

  • Values Alignment of Systems & Processes
  • Management Style - Servant Leadership and Entrepreneurial
  • Recruiting style Networks and maintains relationships with talent and partners
  • Collaborative - carefully seeks out partners and solutions that help reduce complexity and promote relationships at all costs.

Phew! Bogged down by all of these details yet?

We have high expectations - we know - the youth, partners, and vulnerable communities we serve depend on our intentional approach to our work. Ultimately, you are driven, highly organized, disciplined, and have a deep commitment to ProAct Indys mission to build relationships with community members to empower youth and support businesses and nonprofits. Applicants must demonstrate a track record of working independently as well as in collaborative teams. Applicants may need to work non-traditional hours and will need to have access to reliable transportation. A sense of humor, conviction, empathy, energy, innovative spirit, and willingness to adapt to the change inherent to a rapidly scaling organization is essential.

Other key requirements, include, but are not limited to:

  • Bachelors Degree (great to have, but not required. Surprised? We want humble, hungry, and smart people, degrees don't matter much unless you have those qualities, too)
  • Masters in Business Administration or relevant field (incredibly cool to have, but not required - see the previous bullet point)
  • Excellent written/verbal communication skills
  • Prior experience as director of training or relevant director-level position
  • Analytical skills to use data to inform operations and programmatic planning and continuous improvement
  • Insightful, strong references

Other Responsibilities May Include:

  • Develop and deliver plans to improve systems and practices that support greater operational effectiveness and employee productivity to ensure quality program delivery.
  • Research and implement new initiatives for organizational growth and prosperity.
  • Oversees training program budgets and financial reporting for training programs
  • Assists in culture development
  • Supports the Leadership Team in strategic fund development
  • Oversees development implementation of training and learning management
  • Liaise with departmental heads to develop financial plans and ensure organization-wide compliance.
  • Develop and deliver partner and community support services.
  • Proactively anticipates future needs.
  • Performs other duties as assigned.

Please note that applications without references will not be considered. No faxes or phone calls, please. Applicants will be notified regarding whether or not they have been selected for an interview.

ProAct Indy is proud to be an equal opportunity/affirmative action employer and actively seeks the candidacy of people of color, women, LGBTQ people, and formerly incarcerated individuals. We are committed to inclusive hiring and dedicated to diversity in our work and staff.

Youth of the Decade
Trejen Franklin was introduced to ProAct Indy in 2012. As a shy kid, Trejen did not know what to think of ProAct's community engagement model at first.
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Youth Worker of the Year
Join us in congratulating our Founder, Derrin Slack, for receiving the Indiana Youth Institute 2020 D. Susan Wisely Youth Worker of the Year award.