SUMMARY:

The Retail Coordinator contributes to a positive retail experience for guests to discover educational resources and souvenirs for a lasting impact. The Retail Coordinator is expected to demonstrate professionalism in dealings with staff, work as a team member and role model excellent customer service. The position includes many responsibilities, all of which serve to enhance and influence the overall guest experience. This position has a career path that will develop your spiritual and professional growth goals by managing a large staff in a God-honoring fashion to achieve great results by tackling challenges while having fun along the way.  

DAILY RESPONSIBILITIES   

• Promote the Mission and Standards of Answers in Genesis   

• Create a SERVE culture environment in all work done 

• Understand store operational requirements and guest engagement needs to provide correct staffing and maintain store staff levels by working with HR on recruiting  

• Utilize information technology for data analysis and forward planning  

• Complete daily break schedules and ensure all positions are covered 

• Actively develop and maintain a work atmosphere that enhances the spiritual growth of all team members  

• Serve as a Coordinator-On-Duty and supervise floor coverage and activities, including opening and closing store as scheduled 

• Maintain full and accurate inventory by assisting with cycle counts, anticipating guest product demand, and utilizing IMS (Inventory Management System)  

• Provide timely constructive feedback and positive recognition to staff members  

• All other duties and responsibilities as assigned by management 

EDUCATION & EXPERIENCE  

• Associate Degree in business/management preferred  

• 2-4 years leadership/management experience  

REQUIREMENTS  

• Customer service oriented, dedicated to high guest satisfaction levels  

• Good problem-solving skills and decision-making ability  

• Ability to estimate and meet realistic deadlines, perform under pressure and react quickly to changing priorities  

ITEMS NEEDED FOR POSSIBLE EMPLOYMENT  

• Completion of on-line application, https://answersingenesis.org  

• Resume  

• Salary requirements  

• Salvation testimony  

• Confirmation of agreement with the AiG Statement of Faith  

• Completion of a Background Check and Pre-Employment Drug Screen  

• Customer service oriented, dedicated to high guest satisfaction levels  

• Good problem-solving skills and decision-making ability  

• Ability to estimate and meet realistic deadlines, perform under pressure and react quickly to changing priorities