System Administrator
Job Details
Company Head Quarters - Lincoln, NE
Full Time
2 Year Degree
Information Technology
Systems Administrator

Position Overview: 
As an IT Systems Administrator, you will be responsible for designing, supporting, managing and maintaining all aspects of the network and server infrastructure. This includes email, server equipment, data networks, network security, telecommunications solutions, audio conferencing and video conferencing. The IT Network / Systems Manager engages in architecture definition, planning, technology direction, project management. In addition, this position functions as part of a team performing critical support tasks ensuring network functionality is available and performing properly.
This is an exempt, non-supervisory position, reporting directly to the IT Operations Manager in Lincoln, Nebraska.


Primary Responsibilities Include:
•    Planning, implementing, and maintaining data communication networks, Internet and firewall equipment.
•    Ensuring the availability of the corporation’s worldwide network architecture and having responsibility for architecting, implementing and administering Local Area Networks (LAN), Wide Area Networks (WAN), Internet networking and network security
•    Designing network operations and resources by translating requirements into hardware/software recommendations
•    Monitoring and analyzing network health and bandwidth utilization; making recommendations upon analysis to ensure cost-effective communication environment solutions
•    Researching alternative solutions; preparing proposals; analyzing cost-effectiveness; presenting concepts
•    Managing network performance by conducting capacity planning, network modeling, traffic analysis, forecasting, and provisioning
•    Assisting with escalated helpdesk networking issues
•    Keeping current of emerging trends in networking and communication technologies
•    VMware configuration, management, & trouble shooting of VM units
•    Active Directory Configuration and Maintenance (including GPO administration)
•    Microsoft Exchange, Office365, and PowerShell
•    FortiMail Spam Administration and Certificate Management
•    Working directly with end users to resolve support issues within the Ticketing System
•    Monitoring quality of ticket handling and closure processes to ensure a high level of service is maintained
•    Maintaining continuous improvement of processes, standards, policies, working methods, and tools using ITIL best practices
•    Maintaining and documenting new system process
•    Evaluating ever-changing technologies as they relate to company goals and needs
•    Acting as liaison with vendors and other IT personnel for incident and problem resolution
•    Complying with all company personnel policies and practices as well as all federal, state, and local standards/requirements
•    Other duties as assigned


Qualification, skills, and abilities:
•    Demonstrated leadership and project management skills
•    Excellent research skills
•    Customer service, soft skills and team interaction are critical to the success of this position


•    Associate or Bachelor’s degree (BA/BS) Preferred
•    3+ years of prior Server & Network design/architect experience;
•    3+ years of technical and troubleshooting experience with Cisco routers, switches, firewalls, WAP, ASAs, and IP Telephony in medium to large corporate environment
•    Strong working knowledge of Microsoft Office 365, Active Directory, Microsoft Azure, Certificate Management, TCP/IP, IPsec, routing protocols, SNMP, VLANs, firewalls, and network management tools is required
•    Knowledge of virtualized networks. (VMware, Hyper-V)
•    Linux Experience preferred
•    Working experience in installing, configuring, and troubleshooting ShoreTel base IP voice environments preferred