Technical Writer
Job Details
Outlook Amusements Inc - Glendale, CA
Full Time
What we are looking for:

We are looking for an experienced Technical Writer with proven technical skills experience and is someone who understands the importance of compelling features and functionality in driving great customer experiences. We are in the midst of a rebuild and need a Technical Writer to help us document our legacy systems to help us transition to our new ones. 


Reporting to the VP of Product Management, the Technical Writer will be accountable for:  

  • Writing detailed technical product specifications of existing platforms and features but also for new functionality and features for our technologies, business processes, tools and/or systems.
  • Educating and training internal business teams on product specifications, and key benefits and features 
  • Create documentation that is accurate and complete, yet concise and easy to understand for the intended audience.
  • Interact closely with multiple disparate business and technical teams to understand business processes and produce effective concise and consumable technical writing services.
  • Writing, editing, organizing, and maintaining technical documents using proper technical structure and process.
  • Giving presentations and demos as needed.
  • Understanding and diagraming pre and post changes to the technical landscape
  • Providing strategic advice in relation to future product development initiatives
  • Working with the team to drive customizations and roll out features/products

What you need to be successful in the role:

  • 3+ years in the field of technical documentation. Knowledge and understanding of technical writing methods, techniques, and formats.
  • Outstanding analytical skills, able to interpret business requirements and use cases combined with an ability to learn complex software applications quickly.
  • Working knowledge of Rest API documentation. Experience with Confluence (Jira), Viseo and/or Blasmiq a plus
  • Exceptional interpersonal, communication (both, spoken and written), and influencing skills, as well as an ability to navigate a complex and unstructured cross-functional environment
  • Bachelor’s degree; an MBA is strong preferred
  • Street smarts; willingness to roll up the sleeves and do whatever is necessary to meet team goals
  • Ability to gracefully shift priorities and be able to handle change
  • Committed to company mission and customer’s needs
  • Demonstrated ability to think both strategically, and tactically
  • Ability to prioritize in an ambiguous environment
What you get:

​​​​​Outlook Amusements is continuing to hire for open positions with the interview process done remotely, due to COVID-19. New team members, and current employees, will work from home until it is safe to return to our local offices in Glendale, CA, and San Antonio, TX. This position is eligible to work 100% in CA, TX, or NV.


When you join Outlook Amusements you get a warm welcoming environment in which each person you meet is interested in your success! Because everyone at Outlook knows that your success is our success and you make a difference! You'll be part of a team that is serious about business, focused on our customers, and knows how to have fun too! Our comprehensive employee benefits package has been carefully designed to meet your health, financial, and retirement wellbeing objectives, including medical, dental, vision, a 401k with a company match, additional add-on insurance plans, paid time off, virtual yoga classes, and virtual lifestyle sessions. 


Outlook Amusements, Inc. is not your average company in a ‘ho-hum’ industry.  We  are a family of brands focused on developing technology and building connections that enable peace of mind. Our Mission is to be a positive force in people’s lives, and we live it every day.  For over 20 years, we have connected top-ranked, premier, personal advisors with people world-wide looking to gain self-awareness and a clear life-path direction. Check out our website to get to know us!


Outlook Amusements Inc. is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, or any other characteristic protected by applicable state or federal civil rights laws.