Bell/Luggage Attendant
Job Details
Legal Address - MIAMI BEACH, FL
Full Time
Any

What you will be doing

Greet guests with a warm welcome at hotel entrance and provide services related to the transportation and storage of luggage and provide other guest services.

Essential Job Functions

  • Load and unload luggage carts.
  • Tag and store luggage.
  • Escort guest to hotel rooms.
  • Provide an overview of guest room, hotel services and amenities.
  • Make deliveries to guest rooms.
  • Assist guest with room changes.
  • Stock pantry when necessary.
  • Maintain list/brochures of local attractions, transportation guides, churches, sports arenas, etc.
  • Perform house attendant functions when staff shortages occur.
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Ensure overall guest satisfaction.
  • Perform other duties as requested by management.

The ideal candidate for this position

  • High School diploma preferred.
  • Previous customer experience required or equivalent training.
  • Work schedule varies and may include working on holidays, weekends and alternate shifts.
  • Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching.

Physical Requirements:

  • Ability to stand/walk for long periods of time.
  • Work in variable weather conditions
  • Ability to lift/push/pull 50 lbs.

The ideal candidate for this position

  • High School diploma preferred.
  • Previous customer experience required or equivalent training.
  • Work schedule varies and may include working on holidays, weekends and alternate shifts.
  • Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching.

Physical Requirements:

  • Ability to stand/walk for long periods of time.
  • Work in variable weather conditions
  • Ability to lift/push/pull 50 lbs.
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