Individual Giving Officer
Job Details
Wilsey Center - San Francisco, CA
Full Time
$75,000.00 - $80,000.00 Salary/year

PURPOSE: To develop Individual Giving strategies and provide professional management of individual donors, primarily focusing on patrons giving between $3,000 and $25,000.


  • Manages a portfolio of and builds relationships with individual donors giving from $3,000 - $25,000 annually with the purpose of upgrading donors to higher levels.
  • Works with all areas of Development to support multiple special campaigns, including multi-year strategies for annual gifts, signature projects, legacy giving, and endowment needs.
  • Provides a high level of donor cultivation, solicitation and stewardship.
  • Partners with staff, volunteer leadership and appropriate resources as needed to meet department objectives.
  • Actively participates in the moves management practice.
  • Meets ambitious portfolio revenue goals.



  • Works with all areas of Development to support initiatives to identify new prospects for Medallion Society, designated giving and legacy giving.
  • Helps manage flow of donors through subscription renewal process.
  • Hosts donors at various events and functions.
  • Maintains accurate and up-to-date records of donor contacts and ongoing communications with current and potential donors.
  • Partners with all areas of Development to facilitate events and cultivation opportunities.
  • Provides stewardship and benefits; ensures donors are recognized and acknowledged properly.
  • Performs other job-related duties as assigned.

EQUIPMENT OR MACHINES, IF ANY, THAT MUST BE OPERATED TO PERFORM THE POSITION ACCEPTABLY: Computer, printer, copier, telephone and other general office equipment and machines.

WORKING CONDITIONS: Indoors with temperature and noise levels typical of this environment


  • Bachelors degree from an accredited college or university (preferred) or equivalent work experience.


  • Minimum three (3) years experience in nonprofit development, sales or customer service.


  • Knowledge of principles and practices of fundraising and ticketing and patron services.
  • Knowledge of performing arts and/or the operatic art form preferred.
  • Proven success in managing portfolios of 75 to 150 patrons and demonstrated achievement in providing superior service and producing excellent financial results from patrons.
  • Proficient with Microsoft Office products and database navigation.
  • Tessitura revenue management system experience highly preferred.
  • Proven track record of identifying, cultivating and soliciting gifts from donors.
  • Exemplary diplomacy, problem-solving and teamwork skills.
  • Must be able to set priorities; coordinate multiple projects simultaneously, meet firm deadlines.
  • Ability to communicate effectively both orally and in writing and convey complicated procedures clearly and succinctly.
  • Establish working relationships and interact effectively with a wide range of people internally and externally.
  • Ability to work effectively with volunteer leadership and senior staff, involving them, as appropriate, in the cultivation and solicitation process for individual donors.
  • Ability to take initiative and work independently.
  • Must maintain a high level of confidentiality.
  • Capacity to attend evening and weekend Opera events in the Bay area.
  • Must perform the functions of the position in a safe manner.