At Capital, we have over 70 years of success behind us, but we need innovative and dedicated employees to take us into the future. When you join the Capital team, you’re empowered to succeed, encouraged to grow, and rewarded for your hard work.

We are currently looking for an Account Manager for our Healdsburg Branch.This position Oversees the management of customer accounts; services customers by selling products, fielding questions, and resolving customer’s issues. Services existing accounts and also
establishes new accounts..

Key Competencies

• Building Collaborative Relationships
• Innovation / Creativity
• Adaptability
• Developing Self & Others

Principal Accountabilities & Deliverables

• Sell/market Company products and services using all communications methods provided and within the parameters set by the Company
• Quote and negotiate product prices on behalf of the Company to customers, using independent judgment and discretion based on knowledge of current market condition and other factors
• Receive customer questions, concerns and complaints and exercise judgment and discretion to resolve them on behalf of the Company
• Collect and disperse information relevant to the customer’s and company’s needs and use that information to provide superior customer service
• Continually analyze customer base and manage according to the best return on time invested
• Actively participate in strategic planning and annual budgeting by account
• Complete training courses, classes and seminars as assigned
• Maintain on-going product knowledge meetings for your customers
• Perform product maintenance through cycle counts as necessary for specialty item inventory
• Perform other work related duties as assigned by your supervisor and be flexible and adaptable to changes that will occur during the course of employment will occur during the course of employment

Knowledge, Skills, & Abilities
Education / Experience and Skills

• Typically requires a Bachelor’s degree in Business or related field
• Understanding or knowledge of lumber industry and the company products and services
• Ability to model the Capital values and to provide innovative solutions.
• Ability to effectively communicate, motivate and engage commitment of customers and team members
• Ability to drive and be accountable for results in a fast paced environment
• Ability to multi-task and have multiple projects going simultaneously
• A strong sense of urgency for goal achievement
• Results focused with ability to make quick decisions to changing conditions
• Strong follow-up is necessary on tasks to ensure proper results
• Detail-oriented with ability to handle details quickly, correctly and efficiently
• Must be able to travel to assigned accounts
• Valid driver’s license and reliable transportation to assigned accounts