Human Resources Generalist
Job Details
Central Office - Shelton, CT

Recovery Network of Programs, Inc. (RNP), is a private, non-profit, social service agency which has been serving the Greater Bridgeport Community and Fairfield County area since 1972. RNP is dedicated to helping those living with substance use, mental health disorders, gambling addiction and homelessness. Our mission is to restore hope, health, and wellbeing for individuals and families in a recovery environment that embraces compassion, dignity, and respect.


HR Generalist

Hours: Monday- Friday, 8:30am - 4:30pm with some flexibility

This position is 40 hours per week on site, in our Shelton, CT administrative team office, reporting to CHRO.


The HR Generalist will support the CHRO and HR team in all HR functions. The Generalist will manage the administration of Employee Benefits, Policies, and assist with Employee Relations.


Job Responsibilities:

  • Managing and administering RNP’s employee benefits including but not limited to retirement plans, health insurance and life insurance.
  • Manage HRIS, Paycom with benefits updates, setup enrollment process annually, ACA filing, ongoing employee enrollments/changes.
  • Provide employees with explanations of benefits and instructions on enrollment
  • Review and submit employee tuition and certification reimbursements to Accounting.
  • Submit Cobra communications for new hires and terms
  • Audit monthly billing for all employee benefits
  • Manage FMLA cases and respond to leave and disability questionnaires.
  • Pull reports from Paycom and create presentation as needed to provide HR data and analytics
  • Work with legal resources and benefit consultants to ensure employee relations and benefits activities adhere to company policy and legal and regulatory requirements.
  • Maintains and processes all Unemployment Notices in a timely, efficient manner
  • Handle employee complaints, managing grievance procedures and facilitating counseling in conjunction.
  • Investigate and resolve complex or critical employee relations issues in a timely and effective manner.
  • Analyze employee feedback across all levels on a regular basis and propose potential policy changes to generate more positive outcomes.
  • Reports, maintains, and monitors all workers' compensation case files; follows-up on open cases.
  • Policy interpretation and revisions
  • Performs other related duties as required and assigned.


  • Bachelor's degree in Human Resources or Business-related field; Master’s preferred
  • PHR/SHRM-CP certification preferred
  • Must have prior experience in employee relations and benefits
  • Minimum 3 years’ experience working in HR administrative role
  • Paycom HRIS experience a plus.
  • Intermediate to advanced skills in MS Office Suite (Word, Excel, PowerPoint, Outlook). Excel skills may be tested at interview.
  • Demonstrate a high level of customer service which includes timely response time, with tact, diplomacy, professionalism, and sensitivity in all interactions
  • Ability to handle confidential and sensitive information.
  • Ability to quickly assess priorities and adjust as needed.
  • Must be able to work independently while maintaining efficient communication with CHRO



  • Medical, Dental and Vision
  • Flexible Healthcare or Dependent Care accounts or Health Savings Account
  • Generous employer contribution provided for annual healthcare expenses
  • Basic Life insurance at no cost to employee
  • Generous Paid Time Off, Extended Leave Time, Holidays, Birthday
  • Retirement plan- 403b with discretionary employer contribution
  • Tuition or Certification Reimbursement
  • Employee Assistance Program
  • Optional voluntary insurance including but not limited to short-term and long-term disability


Recovery Network of Programs, Inc.

2 Trap Falls Rd. Suite 405, Shelton, CT 06484


All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, disability, veteran status or any other characteristic protected by law.