The Solutions Consultant plays a critical role in value creation and revenue generating activities by virtue of their involvement in pre / post sales end user customer engagement. The Solutions Consultant is an expert at understanding the customers business challenges and articulating a vision of a solution to those challenges using the Digital Lumens, Inc. portfolio of products. The Solutions Consultant is at the same time a technical wizard and a storyteller who can engage their audience in a discussion of the potential to realize value for their business and growth for their career while building sales and account relationship momentum. Whats more, the Solution Consultant has a learning mindset that enables them to read and react to the situation, displaying the situation fluency to engage customers up and down their organization, and bring back those learnings to inform product roadmaps and advance sales enablement.
Key areas of accountability: Solution Selling, Application Deployment, Customer Success, Market and Customer trends and insights to inform product roadmap and Sales Enablement.