WHY CHOOSE ISMP?
ISMP is an inspiring place to work. We share a common mission to help healthcare organizations make smart, compassionate, and ethical decisions for patients. Consider these additional benefits of joining the ISMP team:
- Industry leadership: We have a long history and proven reputation in patient safety and medical technology research.
- On-the-job-learning: You will have the opportunity to work with specialists across medical science, patient care, healthcare management, and technology.
- Comprehensive healthcare benefits: We offer medical, dental, vision, life insurance, accidental death and dismemberment, and disability coverage.
- Retirement Savings: Our employees can participate in an employer-matching 403(b) Retirement Savings Plan.
- Additional benefits: ECRI offers additional benefits to our employees, including paid time off and holiday pay, paid leave for parents, tuition assistance, employee assistance program, access to LinkedIn Learning, and other voluntary benefit programs (e.g. accident insurance, identify theft insurance, flexible spending accounts).
ABOUT ISMP
The Institute for Safe Medication Practices (ISMP) is the only 501c (3) nonprofit organization devoted entirely to preventing medication errors. During its more than 25- year history, ISMP has helped make a difference in the lives of millions of patients and the healthcare professionals who care for them.
ISMP is known and respected as the gold standard for medication safety information. It also has served as a vital force for progress. ISMP’s advocacy work alone has resulted in numerous necessary changes in clinical practice, public policy, and drug labeling and packaging.
Among its many initiatives, ISMP runs the only national voluntary practitioner medication error reporting program, publishes newsletters with real-time error information read and trusted throughout the global healthcare community, and offers a wide range of unique educational programs, tools, and guidelines.
In 2020, ISMP formally affiliated with ECRI to create one of the largest healthcare quality and safety entities in the world. The affiliation allows both organizations to work more closely together for the benefit of providers, patient advocates, governments, and most importantly, patients.
From the affiliation, a new Patient Safety Organization took form: ECRI and the Institute for Safe Medication Practices PSO. The launch of the new PSO created a single source for safety that harnesses the unprecedented expertise of each organization. Together, ISMP and ECRI bring up-to-date information and real-time guidance to assure healthcare leaders across the continuum of care that they are making the best decisions to keep patients safe.
As an independent watchdog organization, ISMP receives no advertising revenue and depends entirely on charitable donations, educational grants, newsletter subscriptions, and volunteer efforts to pursue its life-saving work.
POSITION SUMMARY
As a member of the ISMP Leadership Team, the Director, Consulting and Education (The Director) provides leadership, expertise, and oversight to ISMP’s clinical services in support of ISMP’s mission vision, and strategic plan. In collaboration with the President, ISMP, the Director formulates strategic plans in the clinical services arena, which includes, but not limited to, consulting services, collaboratives, and education programs, as well as identifies and leads new business opportunities to position the organization in a rapidly evolving and competitive environment. The Director serves as a subject matter expert (SME) on safe medication use processes and practices, which includes actively participating in various clinical service activities, organizational programs, data analysis, advocacy efforts, and the development of tools and resources. In addition, the Director is responsible for establishing and maintaining highly productive relationships and partnerships with key professionals, external organization, and other healthcare stakeholders for the benefit of the organization. The Director supports the integration and collaboration of services between ISMP and its parent organization, ECRI, with the goal of integrating services and resources to meet and advance the mission, vision, and strategic plan of both organizations.
ESSENTIAL FUNCTIONS
Reasonable Accommodation Statement:
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactory. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
Essential Functions Statement(s):
Leadership, Oversight and Participation in Consulting Services:
- Maintain, expand, and continuously improve ISMP’s consulting services.
- Respond to consult-related inquiries in a timely manner; develop and execute proposals and contracts; establish consulting project agenda/objectives, team members, timeline, and budget; ensure timely and effective execution of consulting services.
- Lead and participate in prospective risk assessment, targeted risk assessment or PSO consultation engagements, identify strategic risk-mitigation initiatives and contribute to the writing or editing of the final written report; ensure timely completion of consultative reports.
- Assist in marketing, public relations and sales efforts to promote ISMP’s consulting services to achieve targeted growth rate.
- Manage consulting revenue and expenses to meet budget target.
- Actively network with healthcare systems, safety organizations, healthcare consultants, and other professional contacts to build collegial relationships, acquire consultation engagements, and advance ISMP’s understanding of and response to medication errors.
Leadership, Oversight and Participation in Educational Programming:
- Oversee the contracting, development and implementation of educational programs, and educational collaboratives, including, but not limited to, symposia, webinars, live programming events, lectures, and other speaking engagements, for hospitals, health systems, purchasing groups, vendors, private funders, government, schools of pharmacy, and other associations.
- Oversee clinical rotations for professional schools and residency programs.
- Oversee the ISMP fellowship program.
- Oversee education revenue and expenses to meet budget target.
- Develop and deliver educational materials, tools, and programming on medication safety-related topics, including but not limited to webinars, symposiums, and didactic lectures.
- Assist in marketing, public relations, and sales efforts to promote ISMP’s educational programs.
Participate in Collaboratives, Summits and Other Activities:
- Participate in collaboratives and summits.
- Coordinate or participate in the development, review, and editing of new or revised safety tools and resources, including, but not limited to, guidelines, self-assessments, and best practice statements.
- Develop content and provide expertise for ISMP publications, website, and other ISMP materials.
- Support the integration and collaboration of services between ISMP and ECRI for the ultimate benefit of patient safety and towards the strategic mission and vision of both organizations.
Promote and Advocate ISMP’s Mission and Vision to its Stakeholders:
- Actively network with clinical and vendor contacts to build collegial relationships, develop new projects, and advance ISMP’s understanding of and response to medication errors.
- Serve on and represent ISMP interests in international, national, state and local professional and advocacy organizations and committees.
Additional Responsibilities:
- Mentor new employees, students, residents, international guests, and ISMP Fellows.
- Other duties, as assigned.
Accountability Metrics:
- Set and achieve annual revenue targets for consulting services and educational programs to ensure continuous growth and impact.
- Meet or exceed profit margin of 65% for consulting engagements.
