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Retail Sales Associate

Job Details

Stone House - Houston, TX


Thompson + Hanson is home to designers and architects, curators and gardeners, creatives at heart grateful for the privilege of shaping and inspiring beautiful spaces across Houston and Austin since 1981. We delight in the work that we do, and we attribute our continued growth to the vibrant, motivated and caring individuals that make up our Thompson + Hanson family.

Thompson + Hanson Stone House is looking for a chipper, engaging sales associate who is interested in supporting retail operations. Retail experience is welcome but not required.

Essential Tasks or Responsibilities of the Job

  • Operate POS system
  • Represent the store in a positive manner
  • Greet all customers
  • Folding, straightening, and restocking fashion and home merchandise
  • Keep store organized
  • Dusting, sweeping, and general cleaning daily
  • Help fitting customers and finding sizes for customers
  • Promoting sales through customer service, suggesting other items that may work
  • Keeping a customer book and maintaining communication with regular customers
  • Learn proper TH gift wrapping
  • Process customer returns and refunds
  • Learn how to process designer approvals, special orders, and wholesale customer transactions
  • Process employee and family discounts
  • Attend staff meetings
  • Learn plant codes for ringing up plants
  • Stay updated on merchandise outside in garden
  • Help locate products for customers


Essential Skills to Perform Job:

  • Flexibility and ability to work extended hours during holidays
  • Ability to function in a fast-paced environment and to multi-task
  • Confident and outgoing personality
  • Team player
  • Basic knowledge of plants
  • Communication skills

Environmental Elements of the job:

  • Work indoors, environmentally controlled

Tools, equipment, and technology utilized for job:

  • Desktop computers
  • Electronic email software
  • Microsoft Excel and/or Word
  • Retail software