Eligibility Specialist
Job Details
Health Campus - Dallas, TX

                        

ELIGIBILITY SPECIALIST

 

Reports to:             Eligibility Supervisor

Job Location:         Resource Center Health Campus, Dallas TX     

Position Type:        Full Time                 

Job Shift:                Day, M-F

 

JOB SUMMARY:

Position is directly involved in establishing and documenting client eligibility for various programs and benefits

 

MAJOR DUTIES AND RESPONSIBILITIES:

  • Responsible for client intakes, updates, and compliance
  • Maintain files for incoming eligibility documents and new client referrals
  • Complete client enrollments and renewals
  • Complete outcome measurements for clients
  • Complete internal audits, preparations as needed for external audits
  • Data entry into Client Services database
  • Managing emergency client renewals and requests for assistance
  • Referring clients to case managers that need additional services
  • Other duties as assigned

 

JOB REQUIREMENTS:

  • Familiarity with Microsoft Office applications
  • Ability to work efficiently and effectively with clients from underserved populations
  • Ability to work efficiently and effectively with a diverse set of co-workers
  • Spanish-Speaking preferred

 

EDUCATION & EXPERIENCE:

  • College associate’s degree or 3+ years in HIV field; experience may substitute for required education
  • 1 year of previous experience in determining Ryan White eligibility preferred
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