Customer Service Representative 1
Job Details
Entry
Remote - NV or TX - San Antonio, TX
Fully Remote
Full Time
High School
Swing
Customer Service
What We're Looking For:

We are looking for a Customer Service Representative to join our growing team. The ideal candidate has a passion for the metaphysical and a ‘can-do’ problem-solving spirit! 

This is a remote position for residents of Texas and Nevada only. 

 

What You’ll Do:

 

The Customer Service Representative will be responsible for responding to customer inquiries, guiding customers through the purchasing process, making recommendations, and resolving complaints and technical concerns. This person will provide premier customer support, while communicating important information about the services Outlook Amusements provides. 

 

What you need to be successful:

  • 2-3 years of customer service experience in an upselling environment
  • High school diploma or equivalent
  • Basic computer skills
  • Ability to type 40 wpm
  • Ability to work independently with minimal direction   
  • Ability to gracefully shift priorities and be able to handle change 
  • Committed to company mission and customer’s needs 
  • Demonstrates a high level of dependability in doing their job and being there for his/her team – excellent attendance record

 

Bonus points if you have:

  • College Degree 
  • Knowledge of internet applications 
  • Call center experience
  • Interest in the Metaphysical World 

FAQs:

When will interviews take place?

1st and 2nd round interviews will take place between November 4th  and November 15th and are scheduled based on the availability you provide on your application. Interviews will be conducted through ZOOM.

What shifts are available?

We are currently hiring for the Swing Shift. Swing shift hours range from 1pm – 2am (PST) / 3pm – 4am (CST). These are 8 hour shifts with your choice of a 30 minute or one hour break. 

What are the days off?

This is a fulltime, 40 hour a week job with two consecutive weekdays off. This position requires you to work on weekends. 

Will there be training available?

YES! The first 2-3 weeks of employment you will attend our mandatory PAID training course from 8am -5pm (PST)/ 10am -7pm (CST) . Once training is completed, you will transition to the swing shift.

What if I don’t have a computer?

We provide equipment to all our employees, after acceptance of the offer letter and background check completion.

What is the hourly rate?

The hourly rate is $15 per hour.

When can I start?

Our next new hire class date is December 1st 2021

What if I don’t live in Nevada and Texas?

This opportunity is only available to residents of Nevada and Texas

Who We Are:

Outlook Amusements, Inc. is not your average company in a ‘ho-hum’ industry.  We are a family of brands focused on developing technology and building connections that enable peace of mind. Our Mission is to be a positive force in people’s lives, and we live it every day.  For over 20 years, we have connected top-ranked, premier, personal advisors with people world-wide looking to gain self-awareness and a clear life-path direction. We have offices in Glendale, California, and San Antonio, TX. Check out our website to get to know us. 

What You Get:

When you join Outlook Amusements you get a warm welcome to our virtual environment in which each person you meet is interested in your success! Because everyone at Outlook knows that your success is our success and you make a difference! You'll be part of a team that is serious about business, focused on our customers, and knows how to have fun too! Our comprehensive employee benefits package has been carefully designed to meet your health, financial and retirement wellbeing objectives, including medical, dental, vision, a 401k with a company match, additional add-on insurance plans, paid time off, FREE virtual yoga classes, FREE psychic readings and FREE virtual lifestyle sessions. 

 

Outlook Amusements Inc. is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, or any other characteristic protected by applicable state or federal civil rights laws.

 

What You Get:

When you join Outlook Amusements you get a warm welcome to our virtual environment in which each person you meet is interested in your success! Because everyone at Outlook knows that your success is our success and you make a difference! You'll be part of a team that is serious about business, focused on our customers, and knows how to have fun too! Our comprehensive employee benefits package has been carefully designed to meet your health, financial and retirement wellbeing objectives, including medical, dental, vision, a 401k with a company match, additional add-on insurance plans, paid time off, FREE virtual yoga classes, FREE psychic readings and FREE virtual lifestyle sessions. 

 

Outlook Amusements Inc. is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, or any other characteristic protected by applicable state or federal civil rights laws.

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