Program Assistant - South Bay
Job Details
Long Beach Regional HSS Office - Long Beach, CA
Full Time
High School / GED
Up to 25%
Day: 8am - 5pm
Admin - Clerical

SUMMARY:

The Program Assistant is responsible for providing clerical and organizational support to the South Bay Regional Office and performs all duties in accordance with the organizations policies and procedures.

RESPONSIBILITIES:

  • Serve clients and visitors by greeting, welcoming in a professional manner, and directing them appropriately. Answer and address incoming phone calls in a timely and polite manner.
  • Inform visitors by answering or referring inquiries.
  • Determine visitor needs in a professional manner. Provide clerical support including, but not limited to, filing documents accurately, maintaining equipment and reporting any malfunctions
  • Performs inventory of office supplies and orders what is needed according to office protocol.
  • Maintain an attentive posture.
  • Represent organization in an ethical and professional manner
  • Inform prospective clients of the full range of services available within the region.
  • Effectively communicate and consult with the team to ensure timely follow up.
  • Facilitate meetings; including setting agenda items; record and transcribe minutes and meeting notifications.
  • Perform data entry into various database systems.
  • Receive deliveries, sort and route incoming mail and prepare and deliver outgoing mail.
  • Assume other responsibilities as assigned.


QUALIFICATIONS

  • High School diploma or GED equivalent required; College degree in related field preferred.

  • Successful work experience in a front office setting or in another clerical position.

  • One-year prior experience in a social work environment working with clients, preferred.

  • Fluency in the English language is required. Fluency in Spanish is preferred.

  • Effective communication skills, both verbal and written.

  • Sensitivity to cultural and socioeconomic characteristics of population served.

  • Well-organized and detail-oriented with the ability to manage multiple projects.

  • The ability to work collaboratively with other personnel and or service providers or professionals.

  • Ability to work both independently and as part of a team.

  • Working knowledge of Microsoft Office and comfortable working with various database platforms.

 

 

SPECIAL REQUIREMENTS:

  • Must possess a valid California drivers license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. Note that this position travels within all of LA County.
  • COVID vaccination is required and APLA Health will consider accommodations for medical- and religious-based reasons.

 

 

WORKING CONDITIONS/PHYSICAL REQUIREMENTS:

This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.

 

Equal Opportunity Employer: minority/female/disability/veteran.

 

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