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Registered Nurse (RN) - Care Coordinator

Job Details

WR Shiloh Clinic - Springdale, AR
Full Time
RN License - Unencumbered
Patient Care


Position Summary

The role of the Care Coordinator – Registered Nurse reports to the Director Value Based Programs. This position is responsible for the coordination of practice transformation initiatives for a group of high-risk patients within primary care locations. This position is responsible for providing direct patient care, assisting physicians with procedures, and assisting with front office duties, as needed.


Essential Position Responsibilities

  • Provide patients with timely and accurate reminders related to preventative care services
  • Provide pre-visit planning for high-risk patients to include gaps in care such as immunizations and preventive screening exams
  • Complete provider notification of gaps in care for the individual patient
  • Provide comprehensive care management to improve patient and practice outcomes
  • Partner with co-workers to provide education regarding specialty medicine practices
  • Triage patient needs, assign referrals, and assist patients as needed
  • Review monthly dashboards and data to conduct and participate in data analysis process
  • Complete additional duties as assigned within the scope of the care coordinator practice
  • Emergency Department follow-up calls
  • Assisting patients in identifying community resources
  • Assist with PFAC Meeting
  • Participate in the analysis of patient data and may assist with the application of risk stratification screening tools to meet program requirements.
  • Assistance with QI projects within the clinics




Education: Graduate of an accredited nursing program

Licensure and Certifications: Arkansas RN license and CPR, required.

Experience: Minimum 3 years’ clinical experience as an RN, required.


Work Environment: This position will spend 80% of the time standing and/or walking while pushing, pulling, lifting, and/or carrying up to 50 lbs. This position will spend 20% of time sitting while performing work in a standard office environment. This position serves a culturally and linguistically diverse patient population. This position has exposure to communicable diseases and bodily fluids.