Teacher Services Administrative Assistant
Job Details
Participate Learning - Chapel Hill, NC
Full Time
2 Year Degree
Teacher Services Administrative Assistant

Participate Learning is a force for good that connects teachers and students through global education programs to foster human understanding and create peace around the world. We offer purpose-driven work in a collaborative environment, a flexible and open culture.  We encourage our employees to pursue their professional and personal passions.

Our work inspires everyone to be change agents, bringing more empathy and connection to the world. As part of our B Corp commitment, one of the important measures of the success of our business is the positive impact we make on our employees. 


Position Summary

Participate Learning’s teacher program recruits, selects and supports over 1200 international teachers working in North Carolina, South Carolina and Virginia, and beyond. The ideal candidate is enthusiastic about  supporting the administrative needs of the Teacher Resources department serving the international teacher program at Participate Learning. You will report to the Manager of Teacher Resources.  In your day-to-day activities you are prompt and skillful at answering inquiries, precise at data entry, file management, supportive in visa processing, thorough with travel arrangements, as well as supportive with assisting with program events. You maintain an impeccably kind and supportive attitude with program participants as well as internal clients. You are skillful and reliable at collecting, tracking, organizing, and  analyzing data, and producing reports as needed. Most of all, you are excited about being part of and supporting an incredibly dynamic group of professionals who are committed to broadening the cultural experiences of students in our region to build the next generation of global leaders.

Key Competencies

  • Bachelor’s degree preferred or equivalent combination of education and/or experience

  • Excellent oral and written communication skills

  • Positive attitude and be able to work effectively in a team

  • Highly organized and efficient, with the ability to prioritize, multi-task, and follow direction

  • Skill to problem solve independently, using knowledge of Participate Learning’s policies and guidelines as well as own work experience and judgment and to identify appropriate resources.

  • Spanish and/or Mandarin language skills nice to have, but not required 

  • Use of office equipment including, but not limited to, photocopiers, scanners, printers, fax, etc. 

  • Proficient use of MS Office, Google Suites and other platforms

  •  Attention to detail and excellent organization skills

  • Ability to work effectively in a fast-paced, deadline-driven environment

  • Demonstrated ability to handle sensitive information and difficult interactions in a professional and courteous manner


Key Measures

  • Meets deadlines for given tasks.

  • Communicates effectively and works well with other staff members.

  • Produces high-quality work.

  • Participate Learning  evaluation process

  • Individual, team, and company growth


Due to the nature of our work with teachers and schools, COVID-19 vaccine is a requirement for new hires, however the company will consider accommodations for disability and religious reasons.