Individual Leadership Giving Associate
Job Details
Wilsey Center - San Francisco, CA
Full Time
$25.00 - $32.00 Hourly

PURPOSE: To provide administrative and project support for the Individual and Leadership Giving areas in the development department.


  • Provides professional administrative support for the Individual and Leadership Giving areas to ensure departmental short- and long-term goals in support of the strategic mission, vision and values of the Opera.
  • Provides general administrative support to the Director of Individual and Leadership Giving.
  • Works with the Individual and Leadership Giving team to administer campaigns, initiatives and projects as assigned, including Producers Circle, Adler Fellow Sponsorship and Orpheus programs.
  • Provides administrative support to the Medallion (Development) and Education committees, including facilitation of meetings and coordinating volunteer engagement activities.
  • Provides administrative and clerical support to programmatic travel programs, including Medallion Society and San Francisco Opera Board of Directors.
  • Serves as primary Development Staff liaison with the General Directors and Board Presidents offices in stewardship and cultivation strategies, including timely coordination of acknowledgment letters and occasional direct-mail campaigns.
  • Coordinates the writing and, as needed, design layout of Individual- and Leadership-related materials, such as correspondences, proposals, project reports and sponsor spotlights.
  • Assists in maintaining accurate and up-to-date records of donor contacts, gift acknowledgments, donor recognition and ongoing patron communications.
  • Serves as the primary development contact for a portfolio of donors giving from $3,000 - $10,000, in collaboration with the Director of Individual and Leadership Giving and an Individual Giving Officer to ensure that proper stewardship is provided, including acknowledgments and recognition, for purposes of retention and active engagement.
  • Provides high-level stewardship and concierge support to patrons in the Individual and Leadership Giving areas.


  • Works in partnership with all areas of development to facilitate events and donor cultivation opportunities.
  • Works closely with all areas of development to support individual gifts fundraising.
  • Manages department-wide donor cultivation opportunities with production, media and rehearsal teams.
  • Manages donor analysis projects as assigned.
  • Maintains development records and files as appropriate as well as documenting and archiving action plans and team strategies.
  • Perform other job-related special projects and duties as assigned.

EQUIPMENT OR MACHINES, IF ANY, THAT MUST BE OPERATED TO PERFORM THE POSITION ACCEPTABLY: Computer, printer, copier, telephone and other general office equipment and machines.

WORKING CONDITIONS: Indoors with temperature and noise levels typical of this environment


  • Bachelor's degree from an accredited college or university (preferred) or equivalent work experience.


  • Minimum three (3) years of related work experience.


  • Understanding of basic principles and practices of fundraising, customer service and prospect research.
  • Outstanding interpersonal skills including the ability to interact and work collaboratively with staff, patrons, board members and other volunteers in a highly professional, confidential and tactful manner.
  • Ability to set priorities, coordinate multiple projects with tight timelines and meet firm deadlines while maintaining accuracy and a meticulous attention to detail.
  • Ability to communicate logically, consistently and persuasively, both orally and in writing.
  • Ability to respond to complex requests and provide high-level patron services.
  • Proficiency in Microsoft Office and database navigation
  • Tessitura revenue management system preferred.
  • Knowledge of current internet graphics and desktop publishing applications preferred.
  • Knowledge of opera/performing arts preferred.
  • Ability to take initiative and work independently.
  • Basic knowledge of budgeting and expense management preferred.
  • Ability to occasionally attend evening and weekend events in the Bay Area.
  • Must perform the functions of the position in a safe manner.