Director, Tissue Services
Job Details
Management
Westwood - Westwood, KS
Full Time
Summary and Essential Job Functions

Are you ready to help Midwest Transplant Network (MTN), the Organ Procurement Organization (OPO) serving a population of 5.5 million in Kansas and Missouri, achieve our mission of saving lives by joining our team? MTN is actively seeking an individual to assume the position of Director, Tissue Services. This is a full-time position based out of the Westwood, KS office. The Director, Tissue Services is  responsible for the management and supervision of all aspects of tissue procurement services.

ESSENTIAL JOB FUNCTIONS

CLINICAL

1. Charged with driving growth and success as it relates to tissue procurement, in coordination with the Strategic Plan.

2. Develops orientation and oversees the tissue procurement training of tissue procurement coordinators.

3. Oversees all aspects of tissue donor management, and procurement.  Provides direction, leadership, and daily oversight of tissue procurement staff.

4. Monitors outcome of all tissue donations to ensure that all appropriate tissues are procured and placed for processing/distribution under guidelines consistent with policy and procedures of the applicable affiliate processing/distribution agencies.

5. Ensures that concise, accurate records of data regarding all tissue referrals and actual tissue donors within the designated region are maintained.

6. Identifies situations where tissue donor management protocols need to be reviewed, revised, and/or discussed with the associate tissue processing/distribution affiliates, and/or the Executive Staff.

7. Maintains knowledge of all current AATB, FDA, and associate tissue processing/distribution agencies’ donor evaluation, management, and procurement protocol.  Keeps staff informed of changes in a timely manner to ensure compliance.

8. Oversees the responsibilities associated with daily management of the Tissue Suite, including OSHA, FDA, AATB compliance.

ADMINISTRATIVE

1. Manages and directs tissue procurement functions within the Midwest Transplant Network.  

2. Responsible for the recruitment, hiring, training, supervision, counseling, evaluation, discipline, and termination, if necessary, of tissue staff within the designated area.

3. Monitors all medical billing and fees related to clinical tissue donors, reviews for accuracy and allocation of billing to appropriate tissue cost centers; assist Chief Financial Officer with procedures to ensure complete billing and monitoring of department expenses.

4. Ensures that records of activities with the organization are maintained and that financial resources are appropriately utilized and reviewed.

5. Maintains professional relationships and rapport with management, medical nursing, and ancillary staffs within and outside of the organization.

Qualifications and Behavioral Competencies

QUALIFICATIONS AND PHYSICAL DEMANDS

1. Undergraduate degree in biological sciences or allied health.  

2. CTBS and/or graduate degree preferred.

3. Minimum five years experience in a Tissue Services Leadership position or equivalent OPO/Industry experience.  

4. Ability to work a minimum of 40 hours per week and participate in 24-hour call.  Required to work for extended periods of time with few breaks.

5. Must maintain a valid driver’s license in accordance with MTN motor vehicle policy.  Must have reliable personal automobile transportation to be used with company reimbursement using IRS guidelines.  Must be able to travel within the service area by ground or air.

6. Excellent organization and time management skills; ability to function independently and collaboratively; good problem-solving and creative thinking skills and well-developed personal stress management skills.

7. Ability to lift 50 pounds and transfer short distances.

8. Possess manual dexterity sufficient to operate telephones, computers and surgical equipment.

9. Ability to speak and communicate clearly in order to accurately convey information to donor families, hospital staff and transplant/procurement personnel in person or by phone.

10. Ability to hear at normal audio levels of speaking whether in person or over the phone.

11. Vision correctable to 20/40 to read patient charts.

12. OSHA Category II – Occasional exposure to bloodborne pathogens while performing assigned job duties.  Bloodborne pathogens protection is required.

13. Home internet and wireless phone access may be required.

Behavioral Competencies

Respect: Builds a positive and supportive foundation inviting open, honest, and clear communication. Fosters a sensitive, supportive, and trustworthy environment, which promotes active listening and strengthens rapport throughout all interactions. Cultivates teamwork through acceptance and inclusion by valuing differences and empowering strengths.

Excellence: Demonstrates excellence by going above and beyond, while maintaining compassion and humility in all interactions. Demonstrates a high rate of achievement and success for the organization through proactive objectives centered on the overall mission and vision. Consistently models a positive attitude, a willingness to help others, and a dedication to improvement. Takes full responsibility for their role and challenges themselves to find workable solutions.

Accountability: Demonstrates the highest ethical standards, by honoring commitments to each other and professional partners. Executes all interactions through honesty and transparency. Demonstrates responsibility and integrity through ownership of the mission. Utilizes resources appropriately.

Leadership: Empowers, mentors and encourages all staff, while displaying a high-level of professionalism. Demonstrates ability to cultivate teams and relationships through open lines of communication, honesty and respect. Handles challenges with compassion by developing trust through respectful feedback and support. Acts as a resource by providing the tools, which enable others to reach their highest potential.

 

It is the policy of Midwest Transplant Network (MTN) to provide equal opportunity in employment to all employees and applicants for employment. No person will be discriminated against in employment because of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, ethnic origin, age, genetic information, disability, protected veteran status, arrest record, or any characteristic protected by applicable federal, state or local laws. In addition, the organization complies with applicable state and local laws governing non-discrimination in employment in every location in which the organization has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training, employee activities and general treatment during employment.

MTN is committed to complying with state and federal disability laws and makes reasonable accommodations when requested by a qualified applicant or employee with a disability to enable the applicant or employee to be considered for the position he or she desires, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities , unless the accommodation would impose an undue hardship on the operation of MTN’s mission.

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