Looking for your chance to make a real impact?
Firespring, Nebraska's first Certified B Corporation®, is looking for an amazing human to join our team. We’re known for providing marketing, printing and strategic guidance to thousands of brands, businesses and nonprofits in all 50 states and all over the world. Our mission is to accelerate client prosperity so we collectively do more good.
Please let us know if this position sounds like your dream job.
Firespring is looking for a driven individual who will create targeted messaging and walkthroughs in our software system to improve client onboarding, feature adoption and training. You will work closely with our marketing, product development and support teams to create this content and add the final product into the system.
If your creative right brain is high-fiving your analytical left side right now, allow us to elaborate.
Tasks and Responsibilities
- Implement engaging content in key areas based on direction and known friction points.
- Study best practices of Pendo, our digital adoption software, to ensure effective implementation.
- Collaborate with client success and onboarding teams to understand areas of difficulty or extra effort for clients.
- Work with retention marketing and product development to understand current initiatives and product direction.