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Medical Billing Specialist

Job Details

Fully Remote
Full Time
High School
$25.00 - $29.00 Hourly


Our Benefits:  

We’ve got you covered!

  • 100% fully sponsored medical insurance (base plan) for employees
  • Vision, dental insurance…
  • 401k: We’ll match you at 2% for your 401k benefits if you choose to opt in
  • Employee Assistance Program
  • Guardian offers a 24 hour 7 days a week hotline so you may access the following services and more; consultative services, access to legal and financial assistance and resources, work -life assistance, etc.
  • Free life insurance up to $50,000 coverage via Guardian
  • Quarterly educational sessions on Sleep Apnea hosted by Dr. Pelayo, a sleep medicine clinician at the Stanford Sleep Disorders Clinic

Additional benefit options for you to choose from:

  • Voluntary Life Insurance
  • Opportunity to opt into a HSA eligible plan

About Us:

SleepQuest, Inc. is a leader in sleep care management with best-in-class performance that is the envy of the industry. We have a Net Promoter Score (NPS) of 90, Patient Satisfaction of 96%, therapy adherence rate of 91%. And patients have given us a 4.5 star rating on Google. What’s more, we have been accredited by the gold standard in healthcare quality accreditation, the Joint Commission since 2009.

Our company was founded over 25 years ago with a simple goal: To improve the quality of care and access to care for people that suffer from sleep apnea. Our success metrics prove that we are making progress but we desire to expand nationally. Our headquarters is located in the heart of Silicon Valley, with most of our patients based in California, but with our new tech-enablement initiative, SleepQuest 2.0, we will be able to reach patients from coast to coast with our expanded telehealth services. Our national growth plan requires that we add to our core of dedicated professionals, whose average tenure is 15 years.

Our bond as an organization is in our mission, which is “to improve the quality of life for sufferers of sleep apnea”. If you are looking to make a positive difference and work with a team of like-minded professionals, we invite you to apply for our open position.


About the Role:

In this role you’ll be a part of our Billing team. You will leverage your research abilities and highly organized skillset to maintain accounts receivable from insurance companies and monitor insurance policy guideline changes. In this role you will focus on submitting claims and following up on any that are unpaid.


As a Billing Specialist you will:

Complete daily billing tasks including but not limited to:

  • Research and resolve assigned tasks
  • Update billing of equipment as necessary per new insurance guidelines
  • Communicate with patients and insurances in a professional manner

Submit clean claims to insurance companies

  • Confirm Sales Order within 2 business days
  • Work Ad-Hoc Reports to ensure proper submission of claims

Follow up on unpaid claims including but not limited to:

  • Follow up Claim (Invoice) transmission and status
  • Submit appeals as appropriate

Other duties or projects as assigned

What we're looking for:

  • High school diploma or equivalent with 2+ years of medical billing experience or equivalent combination of education and work experience that demonstrates a strong knowledge in the field
  • Experience in working in healthcare, preferably in Sleep or Durable Medical Equipment environments
  • Escalation Customer Service experience highly desirable
  • Excellent communication skills, both verbal and written
  • Prior insurance collecting experience needed

Preferred but not required:

  • Experience with Brightree Software
  • Brightree Revenue Cycle Work List experience
  • Medicare billing experience

Work Environment:

  • Remote: Full-time Monday Friday, 8:30 am - 5:00 pm PST w/ 30 minute lunch and two 10-minute breaks
  • Adequate technology must be available to perform remote responsibilities
  • Adequate privacy and dedicated spacing must be available to perform remote responsibilities
  • Non-Exempt (Overtime must be approved in advance with manager)

Background Checks Performed:

SleepQuest Inc. conducts background checks upon hire. This is done in compliance with applicable federal and state laws, including the Fair Credit Reporting Act, the California Investigative Consumer Reporting Agencies Act and the California Consumer Credit Reporting Agencies Act.

Applicants for U.S. based positions with SleepQuest Inc. must be legally authorized to work in the United States. Verification of education and employment eligibility will be required as a condition of hire.

employment eligibility will be required as a condition of hire.