Position: Food Bank Clerk - Bilingual
Status: Full-Time Non-Exempt
Reports to: Food Program Manager
Benefits: Paid vacation and sick time, 13 paid holidays, employer-paid medical and dental coverage, employer-paid 403b retirement, and more.
Organization Description
Food For Thought (FFT) is a nonprofit that provides comprehensive nutrition services to people in Sonoma County affected by serious medical conditions. Our services include weekly groceries, congregate meals, vitamins and supplements, and nutrition education. We are located in Forestville in a beautiful building surrounded by organic gardens. FFT operates with a staff of 30 and 700 volunteers. The values of community, healing, excellence and kindness are deeply ingrained in the culture of the agency, which seeks to provide both food and love to our clients. We are committed to creating and maintaining a workplace that promotes diversity, equity and inclusion. We pride ourselves on an atmosphere with great comradery and collaboration. This position presents an exciting opportunity to contribute to a growing, thriving agency in a time of creative expansion and change.
Position Summary
The bilingual Food Bank Clerk’s primary responsibility will be to take client orders both over the phone and in person as they arrive at the food bank. They will also be responsible for performing a variety of manual and interpersonal tasks associated with the acquisition, storage, and distribution of food products, and interfacing well with our client base. This is a non-exempt full-time position.
Responsibilities
- Take client food orders in both Spanish and English on the phone and in person
- Help to maintain an organized and welcoming space for clients while providing excellent customer service
- Unload, inventory, log, and put away food donations from food drives and individual donors
- Spot-check grocery delivery orders to ensure they are complete and correct
- Prepare for upcoming volunteer shifts by arranging projects and cleaning work spaces
- Assist with inventory process
- Restock frozen, refrigerated, and dry goods into inventory; ensure that first-expired-first-out methodology is used
- Maintain sanitation, safety and order of food distribution areas
- Follow all Food Safety guidelines for receiving, storage, and distribution
- Pick up, check-in, unload and put away purchased and donated products
- Perform other duties as assigned
