Community Based Services High Risk Advocate
Job Details
YWCA Central Massachusetts - North Central Mass - Leominster, MA
Full Time
4 Year Degree
$18.00 - $19.29 Hourly
Nonprofit - Social Services

As a Community Based Services High Risk Advocate you will provide services to victims of domestic violence; to include providing crisis intervention, individual and group advocacy for victims and identifying high risk clients; data collection of the High Risk Response Teams; providing educational activities, and training presentations to the community arenas with a specific focus on high risk prevention; establishing a process of changing the attitudes and beliefs of the community with activities designed to actively promote healthy, non-violent relationships and addressing the factors that condone intimate partner violence with a consistent and systemic approach. A valid driver’s license is required. This position will be base out of our Leominster, MA office and will travel in the area of North Central, MA.


  • Provide crisis intervention services, individual and group advocacy to victims of domestic violence in the community and/or agency
  • Establish and maintain relationships with police departments, schools, community agencies and faith-based organizations for collaboration purposes
  • Enter and maintain data outcomes for various funders
  • Assessment of clients for high risk; shelter and related services
  • Maintain principles of confidentiality
  • Provide consultation to police departments as needed for the High Risk Response Team
  • Participate in all High Risk Response Team meetings 
  • Provide outreach services to clients referred from SAFEPLAN Advocates
  • Provide and answer crisis calls as needed and assist local police departments
  • Participate in the local domestic violence roundtable events as needed
  • Maintain written documentation for client records per policy
  • Collect and maintain required monthly statistics
  • Participate in agency trainings, meetings, and community education presentations
  • Develop and maintain community resource contacts
  • Adhere to all YWCA Central Massachusetts Domestic Violence Services Policies and Procedures
  • Other tasks as assigned by the Supervisor/Manager
  • Bachelor’s Degree in related field such as Human Services, Psychology, or Social Services
  • Knowledge of domestic violence and/or family violence and related issues such as substance abuse and mental health, crisis intervention, individual and group counseling, community development, and education
  • Experience working with diverse populations
  • Demonstrated ability to work cooperatively with other professionals and team members
  • Ability to maintain professional boundaries and client confidentiality
  • Empathetic, non-judgmental and active listening skills
  • Ability to assess and intervene in crisis situations
  • Excellent written and oral communication skills
  • Organized; innovative
  • Knowledge of community resources
  • Excellent computer skills required

Survivors of domestic or sexual violence, people of color, people with disabilities, people who are bilingual/bicultural, and members of the LGBTQ community are strongly encouraged to apply.

YWCA is an affirmative action/equal employment opportunity employer.