Supervisory Responsibilities, if any:
The Area Manager supervises, either directly or indirectly, all Refugee Resettlement staff in the area office. Direct supervision of the following positions may occur: Refugee Services Coordinator, Outreach Specialist, Employment Specialist, Case Managers, Mentorship Developer, Education Coordinator, Teacher, Assistant Teacher and other positions as necessary.
Qualifications (Minimum Job Requirements):
Education: Bachelor’s degree and three years experience in management, administration and supervision or Master’s degree and one year experience in management, administration and supervision.
Experience: See above. Previous work experience with refugee resettlement case management and social services required.
Specific skills/abilities: Must be proficient with computers and Microsoft Office software. Excellent reading, writing and verbal communication skills. Awareness and sensitivity to the service population’s cultural and socio-economic characteristics is required. Excellent interpersonal communication skills. Ability to work cooperatively with a wide range of organizations, including local, state and federal government agencies. Willingness to comply with extensive and rigorous documentation demands. Ability to calmly balance competing demands. Willingness to make tough decisions in an environment of constrained resources
Insight into human behavior and motivations. Possess compassion and flexibility.
Specialized knowledge, licenses, etc: Valid NC or SC driver’s license.
Preferences (Optional): (Preferred attributes for the position, which are not absolutely required in the minimum qualification - e.g. masters degree, bilingual).
- Grant writing skills and experience with grants.
Working Conditions/Physical Requirements: (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions).
- Usual office conditions apply, sitting at desk in front of computer.
- Ability to bend, stoop, lift and carry, reach overhead.
- Ambulatory throughout all areas.