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Sales Support and Billing Specialist

Job Details

AC8393 West Reading - West Reading, PA
Full Time
4 Year Degree
$21.00 - $26.00 Hourly
7:30 -4:30 or 8:00-5:00
Entry Level


Analytical and Detail Oriented?


Love Sales Admin and Billing?


Looking for the Opportunity to Work in a Key Role in a Growing Industry?


We’re one of the area’s top Business Technology Firms and we’re looking for our next Sales Support and Billing Specialist. We are seeking a motivated person with excellent contract and full-cycle sales order skills, strong communication abilities and, most importantly, someone who is ready to be part of a winning team.


You’ll work from our comfortable offices located in West Reading, PA and will be responsible for handling the sales order from initial placement with the Account Executive through the administrative process to finalization and funding. From there creating maintenance contracts in E-Automate and maintaining throughout the term.


The Sales Support and Billing Specialist Position:

  • You be processing upgrade/buyout requests and lease applications
  • You’ll support and process lease orders upon approvals
  • You will review that incoming sales orders are compliant and adequate, and prepare documents for funding
  • You will be reviewing blended rates and promotions against the commission worksheet
  • You’ll build and bill sales orders as well as building contracts in E-Automate
  • Building maintenance contracts within our system
  • You will be completing all billings for month-end reporting
  • You’ll oversee and process lease returns including insurance certificates for leased transactions
  • You’ll create vendor relationships and lease negotiations
  • You will be utilizing Sharepoint for record-keeping
  • You’ll audit and analyze contracts including adjustments for pricing based on volume
  • You’ll be involved in meter collection and billing
  • You will be handling and resolving customer issues on time
  • You will run maturity, termination, and asset management reports
  • You be responsible for end-of-month close out accuracy and profitability goals
  • You’ll collaborate on improving processes and reducing inefficiencies
  • You’ll support the Senior Director of Operations in process improvement


About Fraser Advanced Information Systems:

Fraser Advanced Information Systems is a growing and successful business technology company that has been serving small to medium businesses and non-profits in the Eastern and Central PA and Western New Jersey since 1971. Our focus is on taking care of the clients who rely on us for their day-to-day business technology needs AND taking care of our employees; wellness challenges, food days, fun environment you get the idea. Do the right thing isn’t just a core value it is a way of life. Did we mention you would be a part of a winning team who works hard, plays hard and has an intense customer focus? Being named as a 2023 PA Best Places to Work is a direct reflection of how we value our employees, both personally and professionally.


As part of our Full-Time staff you’ll enjoy:

  • Competitive pay
  • Fun work environment (think food, lots of food)
  • Comprehensive benefits package
  • Paid Time Off
  • Company-provided training & certifications
  • Growth opportunities with a proven industry leader
  • Company incentives and promotions


Qualifications, Skills, and Experience Required:

  • Bachelor’s Degree in Business Administration or a related field
  • 3+ years’ experience in a related field
  • Analytical and problem-solving skills
  • Ability to work and make decisions in a fast-paced environment
  • Detail-oriented and highly organized
  • Excellent written and verbal communication skills
  • Mastery of MS Office Suite (Word, Outlook, Excel, PowerPoint)
  • Experience dealing with leasing companies or related elements, sales personnel, and wholesale companies
  • Negotiation skills
  • Exceptional communication and customer skills
  • Ability to work hand-in-hand with other Teams
  • Follow-up on transactions until complete
  • Ability to work the last week of the month, always, unless in the most urgent circumstances
  • Ability to sit for long periods, ability to lift, push, and pull up to 30 pounds
  • Ability to work in a fast-paced, shared space, collaborative, open office space environment
  • Valid driver’s license