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Inside Sales Representative - Norwalk

Job Details

Norwalk - Norwalk, CT



New Castle Building Products (NCBP) is a family owned and operated distributor of building supplies based in White Plains, New York, serving the Northeastern United States with twenty plus convenient locations in six states. With a history dating back to 1910, New Castle has evolved from a small sheet metal distributor, to a full service distributor of building materials specializing in commercial and residential roofing.

Our location based in Norwalk is seeking a full time Inside Sales Representative.  Candidates should have an outgoing personality, good communication skills, and like to work with the general public. The applicant will be responsible for answering phone calls, emails, quoting projects for the outside sales team, and other contractor accounts, processing completed orders and projects. Must have strong interpersonal skills, and the ability to effectively communicate with contractors, homeowners, and other employees. Must enjoy working in a fast-paced environment. The applicant will share responsibility for inventory management and purchasing.


  •     Bilingual a plus
  •     Must have a can-do, customer service first attitude
  •     Basic math skills
  •     Must have a good memory to be able to retain a working technical knowledge on vast amounts of building materials.
  •     Prior experience with building materials is a plus
  •     Able to work in a fast-paced environment
  •     Commitment to the Company's mission and its core values
  •     Excellent communication skills


  •      Preparing quotes for potential customers
  •      Preparing computer-generated work orders for customers
  •      Handle and process customer returns
  •      Work closely with Branch Manager
  •      Develop and maintain a working technical knowledge of products sold
  •      Coordinate customer delivery requirements with the dispatcher
  •      Occasional purchasing of inventory
  •      Maintain material stock in the showroom


  • Unparalleled work environment
  • Competitive pay
  • Paid vacation and holidays
  • Benefits: Medical/Dental/Vision/Life Insurance
  • 401(k) with discretionary employer match
  • A yearly review