Coordinator, Marketing and Communications

ABOUT THE LUCAS MUSEUM OF NARRATIVE ART

As the first museum to focus exclusively on storytelling through images, the Lucas Museum of Narrative Art believes that visual storytelling can connect us and help shape a more just society. With a growing collection that encompasses artworks from across cultures, places, times, and mediums, including paintings, sculptures, murals, photography, comic art, book and magazine illustrations, and the arts of filmmaking, the Lucas Museum will explore narrative art’s potential to prompt questions, invite opinions, inspire community, and move people to think about the impact of images on our world.

Co-founded by George Lucas and Mellody Hobson and led by director and CEO Sandra Jackson-Dumont, the Lucas Museum was designed by renowned architect Ma Yansong of MAD Architects with Stantec as executive architect and is under construction in Los Angeles’s Exposition Park. An 11-acre campus with extensive new green space designed by Studio-MLA will embrace the museum’s 300,000-square-foot building, which will feature expansive galleries, two state-of-the-art theaters, and dedicated spaces for learning and engagement, dining, retail, and events. www.lucasmuseum.org.

POSITION SUMMARY

The Coordinator, Communications and Marketing (Coordinator) will play an integral role in supporting all functions aligned with the Communications and Marketing division’s focus on building awareness of and excitement for the Lucas Museum to a wide array of audiences in the lead up to and after the museum’s opening.

Reporting to the Director of Communications and Marketing, the Coordinator will play a key role in knitting together the various activities of the division. They will assist with a wide range of projects, engage with a variety of internal and external stakeholders, and coordinate a variety of projects to engage internal and external audiences with the museum. They will be an excellent communicator and able to work easily with a wide range of working and personality styles. As a thought partner to the team, the Coordinator will contribute to the development of communications and marketing initiatives that will build a rhythm of external activities from now through the opening to bring the Lucas Museum to life for the public.

The ideal candidate will have proven work experience as a coordinator or similar role within a marketing and communications team, knowledge of traditional and digital communications and marketing tools, and familiarity with CRM systems, email communications tools, project management tools, digital asset management, and website content management systems. Experience in creating social media content and using the Adobe Creative Suite are desired. The Coordinator will maintain deep awareness of activities across the division, helping to facilitate the execution of programmatic goals and operations that bear out the museum’s mission, vision, and values.

This is a great opportunity to learn about the big picture and daily activities of a modern museum’s communications and marketing team. Learn about messaging, media relations, campaign development, online advertising, marketing metrics and analytics, and the fundamentals of communicating about the launch of a new museum.

RESPONSIBILITIES

• Work with the Communications and Marketing team to develop and implement strategies for promoting the museum’s exhibitions, public programs, collections, development, and other initiatives
• Coordinate project management across the division to ensure all activities are connected and on track
• Manage production schedule for all communications and marketing activities and ensure all deliverables are submitted within deadline
• Assist in the creation of content for the museum’s website and social media channels
• Assist with the creation and distribution of reports about the division’s activities including press coverage, website and social media analytics, advertising, and more
• Assist in the creation and distribution of communications and marketing materials, emails, press releases, signage, and event collateral
• Assist in ensuring all communications and marketing initiatives are communicated thoroughly internally
• Participate in the onboarding, setup, and management of the museum’s CRM system
• Participate in the execution of programs and events hosted by the museum, including community activations and booths, press events, public programs, photo and video shoots, and more through development of marketing materials, outreach plans, email communications, onsite signage and logistics, and more
• Coordinate production, management, and distribution of all branded items
• Support division staff with operations and administrative logistics, including ordering supplies, facilitating contracts, and liaising with various partner contacts
• Schedule internal and external meetings; send agendas and follow-up emails for division-hosted meetings
• Maintain a centralized archive of print and digital communications
• Track and report on division budget
• Lead onboarding processes for new staff
• Support activities throughout the division as needed
• Other duties as assigned

CORE COMPETENCIES

• Working with People: Demonstrates an interest in and understanding of others; adapts to the team and builds team spirit; recognizes and rewards the contribution of others; listens, consults others and communicates proactively; supports and cares for others; develops and openly communicates self-insight
• Planning & Organizing: Sets clearly defined objectives; plans activities and projects well in advance and takes account of possible changing circumstances; manages time effectively; identifies and organises resources needed to accomplish tasks; monitors performance against deadlines and milestones
• Attention to Detail: Accomplishes tasks thoroughly with concern for all areas involved, no matter how small; verifies the accuracy of information before moving forward on a project or task
• Adapting & Responding to Change: Adapts to changing circumstances; accepts new ideas and change initiatives; adapts interpersonal style to suit different people or situations; shows respect and sensitivity towards differences; deals with ambiguity, making positive use of the opportunities it presents

QUALIFICATIONS

Education & Experience

• Associate’s degree in Marketing, Communications, Digital Design, Business, or a related field; Bachelor’s degree preferred
• 3-5 years related experience in nonprofit, arts, museum, advertising, communications, design, or other relevant industries

Skills and Knowledge

• Excellent verbal and written communications skills
• Excellent organizational skills
• Excellent prioritization and time management skills
• Commitment to accuracy and exceptional attention to detail
• Interest in museums, art, and culture
• Strong interpersonal and relationship management skills with the proven ability to clearly communicate to a wide range of individuals from varied backgrounds
• Self-motivated with high initiative and resourcefulness
• Flexibility and adaptability in a fast-paced work environment
• Photography and videography skills are a plus
• Broad familiarity with principles of communications and marketing
• Experience using project management tools like Airtable, Asana, Quickbase, and others
• Expert knowledge of the Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint
• Experience using Adobe Creative Suite
• Experience using email communications tools like Mailchimp; experience working within a website CMS system; experience with organization-wide CRM systems

Abilities

• Impeccable integrity and ability to maintain confidentiality; excellent judgment
• Ability to work effectively and timely on a wide variety of projects concurrently, with concern for the tasks assigned and the goals of the department
• Able to maintain a cool head while managing competing priorities and a high volume of activity
• Ability to take direction and consolidate feedback
• Ability to prioritize, multitask, and work independently and in partnership with others

EQUAL OPPORTUNITY AND OUR COMMITMENT TO DEAIB

The Lucas Museum of Narrative Art embraces diversity and equal opportunity. We are committed to building a team that represents and supports a variety of backgrounds and perspectives. The Lucas Museum fosters a work environment that is free of discrimination and harassment, whether based on race, national origin, gender, gender expression, religion, ethnic background, age, disability, marital status, sexual orientation, or any other criterion prohibited by applicable federal, state, or local laws. We believe that diversity and inclusion among our team is critical to our success, and we seek to recruit, develop, and retain talented people from a diverse candidate pool. Applications from traditionally underrepresented communities are encouraged.

The statements in this description represent typical elements, criteria, and general work performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the job.

MISSION AND VISION

We are a museum dedicated to the art of storytelling. Through visual storytelling, the Lucas Museum of Narrative Art expands the role of art and museums for society. The museum inspires thought-provoking ideas and conversations that are relevant within and beyond geographic boundaries. Our work radiates to catalyze more connected and empathetic spaces. The art of storytelling connects us to shape a more just society.

VALUES

Our internal and external practices are shaped by the following beliefs and behaviors.

PEOPLE FIRST
We meet people wherever they are (physically, intellectually, emotionally). Our inclusive practice connects who people are and what people find meaningful to works of art and the work of our organization.

INSPIRED
We believe that art can move you to feel, think, reflect, and act.

COLLABORATIVE
We believe that nimble thinking and working together yield exponential results.

BRAVE
We approach our work and learning with courage, creativity, curiosity, and a sense of adventure.

4 STRATEGIC PRIORITIES

ART
Amplify the social impact of narrative art through an approach that bridges the academic and the popular.

COMMUNITY
Connect to a broad and diverse public by creating an institution rooted in impactful, respectful, and sustainable relationships.

INCLUSION
Practice diversity, equity, inclusion, accessibility, and belonging in all operational and programmatic aspects of our work.

OPERATIONAL EXCELLENCE
Create a healthy and durable institution equipped to fulfill its vision and public mandate.

All staff at the Lucas Museum of Narrative Art lead through a deep commitment to diversity, equity, and inclusion, both within the Museum and with the communities that we serve.

Salary and titles will be assigned commensurate to the successful candidates’ education and experience. An attractive compensation package will be offered to the successful candidate(s).

Pursuant to the Lucas Museum of Narrative Art’s COVID-19 Mandatory Vaccination Policy, the museum requires all new hires to provide proof of COVID-19 vaccination as a condition of employment absent an approved medical and/or religious exemption. Upon hire, all new hires will receive detailed instructions on complying with this policy. Federal, state, or local public health directives may impose additional requirements.