Marketing Account Manager
Job Details
Lincoln - Lincoln, NE
Full Time

Looking for your chance to make a real impact?

Firespring, Nebraska's first Certified B Corporation®, is looking for an amazing human to join our team. Were known for providing marketing, printing and strategic guidance to thousands of brands, businesses and nonprofits in all 50 states and all over the world. Our mission is to accelerate client prosperity so we collectively do more good.

Please let us know if this position sounds like your dream job.

Job Description

Account Managers work directly with our incredible clients to help them with their various marketing projects while providing world-class customer service. Account Managers are integral team players who collaborate with several internal teams at Firespring to ensure projects are completed accurately and on time. These detail-loving humans participate in internal and external meetings to ensure our clients, and their projects, are set up for success.

Responsibilities

  • Communicate with clients as well as Firespring’s internal sales and build teams in order to ensure project understanding and accuracy.

  • Respond to client requests via phone and email.

  • Manage and coordinate tasks and project timelines within project management tools.

  • Create and maintain comprehensive client documentation and files within Firespring’s file management and CRM systems.

  • Assure projects are on time, on target and on budget.

  • Send client revisions and/or requests to the build team.

  • Proofread and review completed work and changes prior to sending to clients.

  • Ensure billing is accurate for each project and job.

  • Schedule meetings (internal and external).

Qualifications

  • 1–2 years of experience in a marketing role or agency setting (internships included).

  • Bachelor’s degree or equivalent degree in marketing or associated field preferred but not required.

  • Project management experience.

  • Highly detail-oriented.

  • Sharp communication and interpersonal skills.

  • Not afraid to push team members to execute on timelines and tasks.

  • Flexible and adaptable to change.

  • Thrive in a fast-paced environment.

  • Ability to coordinate many ongoing projects simultaneously.

  • Self-motivated with a strong work ethic.

  • Able to find efficiencies and better solutions to processes.

Compensation and Benefits

  • Salary—We recognize that our people are our greatest asset. We reward candidates who wow us by offering competitive pay.
  • Vacation—Paid holidays are a no brainer, but how does unlimited, paid vacation sound? Salaried employees of Firespring are encouraged to take what they need when it comes to time off in order to live their best and healthiest lives.
  • 401(k)—Your parents preached about the importance of saving. Now we’re helping you get it done. Firespring provides professional financial advisors who will help you make a plan and guide your investments.
  • Fun—Millions of people go to work, punch the clock from 8 to 5 and hate every moment of it. That’s not the case here. We prioritize loving your experience here and have a group of people dedicated to creating activities inside and outside the office. To put it mildly, we’re serious about having fun—and it reflects in our work and the relationships too. 
  • Positive Community Impact—When your employer makes it possible for you to contribute to your community on the clock? Win for everyone. Every Firespring team member gets one paid day off each month to volunteer in any way they’d like.
  • Miscellaneous Benefits—Not all benefits are about the Benjamins, baby. Some of the things you’ll enjoy while working here include unlimited soft drinks, tea and beer. If you require a flexible schedule, your manager is all ears. 

Ready to come aboard? Let's make this happen.

While we genuinely appreciate your interest in employment with Firespring, we can only respond to the most qualified candidates.

Firespring is an EEO/AA employer.

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