Administrative Assistant _Homeless Outreach Team
Job Details
MOC: Outreach Downtown Team - New York, NY
Full Time
High School Diploma/ GED
9:00am to 5:00pm
Admin - Clerical

Intro/Program Description: The Manhattan Outreach Consortium provides outreach and housing placement services to adults who are street homeless.  The Downtown team serves lower Manhattan and collaborates with various community partners and healthcare agencies throughout Manhattan. The catchment area includes 23rd St and below, river to river.


Schedule: Monday through Friday - 9:00am to 5:00pm 

Role, Responsibilities & Essential Duties

1)    Administrative and Office Management:
•    Respond to multiple phone calls at once, greet, and refer visitors and vendors
•    Enter weekly schedule in shared outlook calendar 
•    Review, code, and submit all invoices utilizing Intacct
•    Oversight of all supplies, office equipment and program supplies; having full knowledge of all office equipment including telephone system, computers, fax machine and printers; report and follow up on any repairs needed.
•    Ensure all outgoing mail is properly posted and sent out
•    Manage inventory including program supplies, client supplies and Personal Protective Equipment
•    Ensure program site organization and cleanliness

2)    Reporting/ Files
•    Oversee Streetsmart database: ensure daily contacts are submitted, outreach cases are opened and remain opened, placements are updated, case information remains up to date and all documentation is up to date and accurate
•    Audit and organize all client files to ensure they are in good order and audit ready
•    Data Collection: ensuring submission of privacy practice forms to Janian, maintain spreadsheet on supportive housing sites, and various small projects  

•    Access and review databases to compile reports

  • Other duties as required to ensure the overall operation of the program


Qualifications/Educational Requirements
•    High School diploma or GED required, AA/BA preferred
•    Proficiency in Spanish and English preferred


Skills, Knowledge and Abilities
•    Understanding of housing first and other harm reduction models
•    Ability to multitask
•    Strong interpersonal skills
•    Strong organizational skills, systems oriented
•    Strong written and verbal skills
•    Team player 

Computer Skills: To perform this job successfully, an individual should be:
•    Proficient in Microsoft Office
•    Comfortable with frequent computer use
•    Experience with, or ability to learn, computer databases such as Streetsmart, MOCapp, CARES, Paycom  and Intacct


Physical Requirements
•    Frequent walking and standing
•    Ability to lift up to 30 lbs


Work Environment
•    Indoors and outdoors; all weathers