Director, Healthcare Informatics
Job Details
LIC - Central DOHMH - Long Island City, NY
Full Time
Director, Healthcare Informatics


The Fund for Public Health in New York City, (FPHNYC) is a 501(c)3 non-profit organization that is dedicated to the advancement of the health and well-being of all New Yorkers.  To this end, in partnership with the New York City Department of Health and Mental Hygiene (DOHMH), FPHNYC incubates innovative public health initiatives implemented by DOHMH to advance community health throughout the city. It facilitates partnerships, often new and unconventional, between government and the private sector to develop, test, and launch new initiatives. These collaborations speed the execution of demonstration projects, effect expansion of successful pilot programs, and support rapid implementation to meet the public health needs of individuals, families, and communities across New York City.



Equitable Health Systems (BEHS) is a bureau within the Center for Health Equity and Community Wellness (CHECW), a division at the NYC Department of Health and Mental Hygiene.  The CHECW aims to eliminate racial inequities resulting in premature mortality with a focus on chronic disease, by addressing the social and environmental factors that impact health.


The bureau engages primary care providers and other healthcare organizations to implement evidence-based strategies; leverages information to support planning and technical assistance for providers and payers; advances policy to close the racial equity gap for priority health outcomes; and surfaces opportunities where health care can influence and connect consumers to social support and addressing the whole person, beyond physical ailments.



The Director of Healthcare Informatics will be responsible for overseeing the bureau’s key data assets and leading efforts to expand the use of informatics and technology to facilitate programmatic work within the bureau.  The Director will manage a dynamic, cross-disciplinary team to coordinate receipt of data from a variety of sources, guide the validation and cleaning of data, and ensure appropriate methods and standards are in place for data management and analysis. The Director will also advise and develop new informatics solutions for program operations for the bureau, such as expanding the use of the contacts relationship management tool – Salesforce; the Hub Population Health System, a cutting-edge, real-time query system which gathers data from Electronic Health Records from more than 700 primary care practices, community health centers, and hospital clinics for over 2 million patients annually; and SSRS for automating production of key performance indicators and reports. The Director will also help to identify and manage new data streams to support clinical quality measurement and public health surveillance and be responsible for ensuring the privacy and security aspects of all data assets within the Bureau.






  • Direct informatics team comprised of data architects, data analysts, and Salesforce administrators to develop and maintain all BEHS data assets.

  • Collaborate with BEHS teams in order to identify and implement informatics solutions for existing projects and implement updates to existing informatics solutions to increase effectiveness. Solutions include, but are not limited to, designing front-end data collection products, business intelligence reporting, and innovative application of off-the-shelf software solutions and SaaS products to meet program needs that may have traditionally been solved through custom application development.

  • Strategize with BEHS team leads to identify new applications of clinical EHR, claims, and other health data to meet emerging programs in the value-based healthcare, public health surveillance, and clinical quality improvement domains.

  • Manage and improve on the data and reporting systems used by core BEHS program teams and associated clinical providers in fulfillment of quality improvement initiatives.

  • Manage the Salesforce CRM team which maintains one of the largest repositories of NYC clinical provider information available.

  • Ensure all data operations are carried out in compliance with privacy and security regulations and IT processes established by the DOHMH and City of New York.

  • Directs and conducts assessments of the bureau’s policies and procedures governing data use for program evaluation, research, and analytics; recommends new policies/procedures and/or revises current ones.

  • Works closely and collaborates with other areas within the agency, and with governmental and non-governmental health agencies on utility of health care information for tracking and assessing population health. Creates and maintains effective lines of communication and cooperation and joint efforts with these entities.

  • Plans programs and sets goals for assigned projects and prepares and monitors budget needs, staff needs and contracts.

Director, Healthcare Informatics
  • At least 8 years of analytic skills experience in managing and analyzing data and systems using SQL
  • At least 3 years managing a healthcare data team comprised of SQL analysts, data architects, statisticians, and/or programmers
  • Experience with SAS, R, and/or Python a plus
  • Extensive experience with SQL Server BI suite (SSIS, SSRS) is required
  • Excellent written and oral communication skills
  • Ability to work collaboratively in a cross-disciplinary team environment
  • Demonstrated organizational skills and detail orientation
  • Willingness to adapt to new data structures and tackle novel problems creatively
  • Working knowledge of or interest in a range of public health topics


There is a potential for this position to transition to DOHMH and therefore candidates must meet DOHMH eligibility requirements, including NYC residency.



FPHNYC offers a comprehensive benefits package.  The salary range for this position is commensurate with experience.



The Fund for Public Health in New York City is an Equal Opportunity Employer and encourages a diverse pool of candidates to apply.