Patient Service Representative

Patient Service Representative

Pagosa Springs Medical Center has an opening for a full time Patient Service Representative. The Patient Service Representative (PSR) performs a variety of clerical tasks related to the patient registration and discharge process. The PSR will use computer programs and applications to ensure proper documentation of patient activities, scheduling for appointments (clinic, lab, radiology, etc.), scheduling of follow-up visits, and collection of payments. The PSR must possess a strong customer service aptitude and be able to work independently as well as within a team.  Additional functions of the PSR may include answering the phone for the care team assigned to, taking messages, transferring calls to other care team members, processing faxes, facilitating the completion and up-loading of various documents, as well as carrying out assigned duties to facilitate the smooth functioning of the care team. 

For more detailed information, please see full job description as linked on our website www.pagosaspringsmedicalcenter.org. Pagosa Springs Medical Center is an EEO employer.

• Education/Experience Requirements: High school graduate or equivalent required. Previous experience beneficial. 1-3 years of customer service experience preferred. Proficient typing skills and experience with using computers.
• Special Skills, Licenses or Certifications: Basic computer knowledge. Lifesaver/CPR.
• Compensation Range: $16.50 to $25.51 hourly, based on years of experience.
• Starting Work Bonus: External applicants are eligible for a starting work bonus of 5%! Must be hired into a full time position. Part-time or PRN positions are not eligible.
• Benefits: Benefits include generous PTO, sick leave, health insurance, dental, vision, life insurance, long term disability and retirement plan with employer contribution.
• Job Type: Full time