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5820 - Goodwill Training and Education Center - Springdale, AR
Full Time
$23.00 - $23.00 Hourly


GENERAL DESCRIPTION OF POSITION This position coordinates and facilitates the students' activities, assignments, scheduling, and training in the Academy Construction courses: HVAC, Plumbing, Electrical, Carpentry, Industrial Maintenance, and other industry-specific programs at The Academy at Goodwill, licensed by the Arkansas State Board of Private and Career Education. Uphold a positive work environment that follows Goodwill's Amazing Customer Experience (ACE) culture, values and mission in everything you do and every interaction you have with co-workers, clients, customers, and management. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Responsible for the instruction of the Construction program for students attending The Academy at Goodwill who desire an opportunity to attain skills useful and necessary to getting a job, building a career, and retaining long-term employment. Teach courses at various times and locations, including evenings and weekends. Group instruction will take place in person. This duty is performed daily, about 50% of the time. 2. This position will provide focused instruction on basic and advanced Construction courses: Carpentry, HVAC, Plumbing, Electrical, and Industrial Maintenance. This position will provide instruction to students that is hands-on, with strict safety protocols adhered to that will incorporate OSHA training and OSHA standards. Training delivery and instruction will occur in classroom and hands-on skills lab settings. This duty is performed weekly, about 75% of the time. 3. This position will instruct and train clients in a range of soft skills and career best practices, including but not limited to: Conflict Resolution, Customer Service, Decision-Making, Dependability, Ethics in the Workplace, Motivation, Organizational Skills, Self-Advocacy, Social Interactions, Stress/Anger Management, Team Building, Time Management, and Self-Determination; Career Development, Career Advancement, Community Resources, Job Retention, and Professionalism. This duty is performed daily, about 20% of the time. 4. This position will be the contact point for students completing classroom instruction and hands-on training. This position will also work closely with the instructor from the OSHA program, and that instructor will assist in the registration and completion of OSHA certification. This duty is performed weekly, about 10% of the time. 5. Maintain orderly and current client files that adhere to the Arkansas State Board of Private and Career Education regulations. Maintain accurate documentation of program operations and services, including, but not limited to, documentation required for participant files, internal support systems, compliance, and electronic records uploaded into Caseworthy, Goodwill's case management system. This duty is performed weekly, about 15% of the time. 6. Assist Academy Director and Operations Manager in developing classroom instruction, assessing skills attainment, and recommendations for placement of successful completers entering the workforce. This duty is performed monthly, about 10% of the time. 7. Maintain and properly store/secure equipment, supplies, and tools associated with duties and transport equipment. This duty is performed daily, about 5% of the time. 8. Perform any other related duties as required or assigned.



To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION AND EXPERIENCE A high school diploma or equivalent is required. A broad knowledge of the construction industry, and at least five years of hands-on experience in construction, carpentry, electrical or plumbing fields. A basic understanding of entry-level construction, carpentry, plumbing, H-Vac, and electrical, and the ability to facilitate these skills to students. COMMUNICATION SKILLS Ability to effectively communicate information and respond to questions in person-to-person and small group situations with customers, clients, general public and other employees of the organization. ability to read, analyze, and understand general business/company related articles and professional journals; ability to speak effectively before groups of customers or employees. ability to write reports, business correspondence, and policy/procedure manuals; ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

MATHEMATICAL SKILLS Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane, algebra, solid geometry and trigonometry. CRITICAL THINKING SKILLS Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS Valid Arkansas Driver's License Attain Academy Instructor credential within 90 days of employment. PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS Master Electrician Master Plumber Master Carpenter HVAC Technician MSSC Authorized Instructor for CPT 4.0 NCCER Authorized Instructor or Master Trainer SOFTWARE SKILLS REQUIRED Intermediate: Other Basic: Database, Presentation/PowerPoint, Spreadsheet, Word Processing/Typing INITIATIVE AND INGENUITY SUPERVISION RECEIVED Under general supervision where standard practice enables the employee to proceed alone on routine work, referring all questionable cases to supervisor. PLANNING Considerable responsibility with regard to general assignments in planning time, method, manner, and/or sequence of performance of own work, in addition, the organization and delegation of work operations for a group of employees engaged in widely diversified activities.

DECISION MAKING Performs work operations which permit frequent opportunity for decision-making of minor importance and also frequent opportunity for decision-making of major importance; the latter of which would affect the work operations of other employees and/or clientele to a moderate degree. MENTAL DEMAND Very close mental demand. Operations requiring very close and continuous attention for control of operations which require a high degree of coordination or immediate response. Operations requiring intermittent direct thinking to determine or select the most applicable way of handling situations regarding the organization's administration and operations; also to determine or select material and equipment where highly variable sequences are involved. ANALYTICAL ABILITY / PROBLEM SOLVING Directed. Supervisory and/or professional skills using structured practices or policies and directed as to execution and review. Interpolation of learned things in moderately varied situations where reasoning and decision-making are essential. RESPONSIBILITY FOR WORK OF OTHERS Responsibility for work of others: Not indicated.

RESPONSIBILITY FOR FUNDS, PROPERTY and EQUIPMENT Occasionally responsible for organization's property where carelessness, error, or misappropriation would result in moderate damage or moderate monetary loss to the organization. The total value for the above would range from $150,000 to $1,000,000. ACCURACY Probable errors would not likely be detected until they reached another department, office or patron, and would then require considerable time and effort to correct the situation. Frequently, possibility of error that would affect the organization's prestige and relationship with the public to a limited extent, but where succeeding operations or supervision would normally preclude the possibility of a serious situation arising as a result of the error or decision. ACCOUNTABILITY FREEDOM TO ACT Directed. Freedom to complete duties as defined by wide-ranging policies and precedents with mid to upper-level managerial oversight.

ANNUAL MONETARY IMPACT The amount of annual dollars generated based on the job's essential duties / responsibilities. Examples would include direct dollar generation, departmental budget, proper handling of organization funds, expense control, savings from new techniques or reduction in manpower. Medium. Job creates a monetary impact for the organization from $1mm to $10mm. IMPACT ON END RESULTS Moderate impact. Job has a definite impact on the organization's end results. Participates with others in taking action for a department and/or total organization. PUBLIC CONTACT Regular contacts with patrons where the contacts are initiated by the employee. Involves both furnishing and obtaining information and, also, attempting to influence the decisions of those persons contacted. Contacts of considerable importance and of such nature, that failure to exercise proper judgment may result in important tangible or intangible losses to the organization.

EMPLOYEE CONTACT Contacts of considerable importance within the department or office, such as those required in coordination of effort, or frequent contacts with other departments or offices, generally in normal course of performing duties. Requires tact in discussing problems and presenting data and making recommendations, but responsibility for action and decision reverts to others. USE OF MACHINES, EQUIPMENT AND/OR COMPUTERS Regular personal computer support, technical help, and/or basic software support, database analysis, level I technician, project coordination, installation and help desk. WORKING CONDITIONS Somewhat disagreeable working conditions. Continuously exposed to one or two elements such as noise, intermittent standing, walking, pushing, carrying, or lifting. May involve some travel and/or work is at times, in the evening or during the night hours. ENVIRONMENTAL CONDITIONS The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the functions of this job, the employee is regularly exposed to work near moving mechanical parts, fumes or airborne particles; frequently exposed to toxic or caustic chemicals, risk of electrical shock; and occasionally exposed to work in high, precarious places, outdoor weather conditions, extreme cold, extreme heat, vibration. The noise level in the work environment is usually loud.

PHYSICAL ACTIVITIES The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations. Semi-repetitive, low physical. Semi-repetitive type work which requires periods of concentration for varied time cycles as prescribed by the tasks. While performing the functions of this job, the employee is regularly required to stand, walk, sit, use hands to finger, handle, or feel, reach with hands and arms, stoop, kneel, crouch, or crawl, talk or hear, taste or smell; and occasionally required to climb or balance. The employee must occasionally lift and/or move up to 50 pounds; regularly lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision; distance vision; color vision; peripheral vision; depth perception; and ability to adjust focus.

ADDITIONAL INFORMATION Strong organizational skills; extremely careful attention to detail and follow through. Strong analytical and problem-solving skills; ability to analyze data for informed decision making. Strong communication skills; ability to communicate direct feedback. Ability to work well in a team; ability to bridge and enhance professional learning communities. Ability to create, monitor, and maintain systems that enhance instructional outcomes. Ability to thrive in a fast-paced environment; flexible, able to work autonomously as well as take direction as needed. Effective presentation skills accompanied with inspiring stage presence.

PREFERRED QUALIFICATIONS 2-5 years classroom teaching experience; teaching in virtual settings is a plus. Experience teaching in a high-needs community; ie: homeless, persons with disabilities, underemployed, unemployed, previously incarcerated, etc. Experience working with and teaching adult learners in a post-secondary environment.