Rigaku is a world leader in X-ray diffraction (XRD), scattering, fluorescence, imaging analyses, Raman spectroscopy, and thermal analysis equipment manufacturing. Rigaku Americas Corporation has a position open for a Field Service Engineer. This position will involve the installation: maintenance and repair of Analytical X-ray Equipment, X-ray HV Power Supplies, X-ray Detection Devices, Automation Devices, CCD Cameras, Cryogenic Equipment and other relate devices. This position requires a large amount of travel Monday thru Friday with the possibility of some weekend and holiday work. Compensation will consist of both salary and performance-based incentive programs commensurate with experience.
Responsibilities:
Based in Denver, CO, but travel to customer locations throughout the United States to service and maintain customer Analytical X-ray Equipment and associated devices
Troubleshoot and repair electronic and mechanical problems of analytical x-ray equipment
Install and modify system software as needed for equipment applications
Customer phone assistance for preliminary troubleshooting and diagnostics
Perform customer training on the alignment and use of their analytical systems
Complete installations of x-ray generators, optics, detections devices and cryo-systems and the trouble
shooting, maintenance and repair of same
Complete and submit a weekly report to the service manager of all customer problems.
Complete and submit service reports using Rigaku service database on all service work performed
Maintain and update customer profiles as changes occur to customer equipment
Complete and submit weekly expense reports to the service manager
Ability to work in a clean room environment
International travel to Rigakus factories in Japan and other locations may be required to learn new techniques and service methods associated with Rigaku systems
