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Retail Coordinator

Job Details

Answers in Genesis / Ark Encounter - Williamstown, KY


Model and uphold with all staff members—the Quality Service Standards of Safety, 
Hospitality, Presentation and Efficiency
• Collaborate within department in the day to day operations with the overall development 
of a SERVE culture
• Support and promote Answers in Genesis, Creation Museum, and Ark Encounter 
• Provide direction to staff and model exceptional guest service to ensure guests’ needs, 
complaints, and issues are successfully resolved within Ark Encounter guidelines and 
• Complete daily break schedules and ensure all positions are covered
• Assign recovery, replenishment and cleaning tasks
• Set up and maintain product displays
• Ensure accurate pricing and signage for product
• Promote sales by educating guests and staff on products and references
• Assist guests by answering questions and locating requested products
• Complete returns, voids and exchanges at point of sale
• Maintain full and accurate inventory by assisting with cycle counts, anticipating guest 
product demand, and utilizing the IMS (Inventory Management System)
• Assist with training of new hires and expanded roles for current employees
• Serve as a Coordinator-On-Duty and supervise floor coverage and activities, including 
opening and closing store as scheduled
• Maintain a safe environment for guests by ensuring walkways are clear of products, 
boxes, spills, or any other potential tripping/slipping hazards
• Have a thorough understanding of evacuation protocol
• All other duties and responsibilities as assigned by management


• Effective oral and written communication skills along with excellent interpersonal skills
• Excellent computer skills
• Flexible schedule: Must work at least two nights per week and every 3rd Sunday
• Must demonstrate leadership and work ethic in a fast-paced environment
• Ability to train and delegate effectively
• Strong verbal and written communication skills
• Excellent organizational skills and detail oriented
• Must agree with and be able to sign our Statement of Faith.
• Maintains a personal relationship with Jesus Christ.
• Regular attendance at a local Bible-believing church.