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Product Support Sales Representative

Job Details

Santa Rosa, CA
Full Time
Day

Description

We are looking for a dynamic and motivated individual to join our team as a Product Support Sales Representative. In this role, you will be responsible for driving sales growth by developing and maintaining relationships with customers, identifying new business opportunities, and promoting our products and services.

 

Why Join us?

  • Highly competitive compensation.
  • Incentive Program.
  • Comprehensive benefits including Medical, Dental, Vision, and more. Plus, FSA & HSA options.
  • Paid Time Off, Sick Leave, Paid Leave, and 8 Paid Holidays.
  • Retirement package with a 4% company match.
  • Employee discounts for personal auto purchases.
  • Potential for significant career growth in a growing business.

 

What you'll do...

  • Conduct regular visits to established customer offices and jobsites to ensure all parts and service needs are met. 
  • Use systematic planning and prospecting to generate sales leads. 
  • Create and present accurate parts and service quotes. 
  • Enter all activities into the customer relationship management system (CRM) daily. 
  • Collect customer deposits, obtain credit card information or work with the customer and the credit department to create a charge account. 
  • Actively participate in the meeting of department goals, including customer loyalty, revenue and gross profit. 
  • Contribute to accurate customer name and address information in CRM system. 
  • Other duties as assigned.

 

What you'll need...

  • Ability to work safely in a fast-paced environment. 
  • Motivated self-starter. 
  • Possess empathy and the ability to build relationships. 
  • Skilled in active listening. 
  • Talent for negotiating effectively with customers. 
  • Skilled in using relevant software applications, such as Microsoft Office Suite and the organization’s enterprise resource planning system (ERP). 
  • Valid driver’s license and clean driving record.

 

Pay: $60,000 + Incentive depending on skillset and experience

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