Program Manager
Job Details
Seaman Paper Co. - GARDNER, MA
Full Time
4 Year Degree
Information Technology
Role & Responsibilities

Role & Responsibilities

The Information Technology Department manages the technology and computer infrastructure that drives the organizations business systems including network and systems infrastructure. These are in support of the World Headquarters in Gardner, MA, and manufacturing and logistics locations in the Americas, Europe, and Asia.


Act as the primary point of contact between the business and assigned project managers. May also independently lead multiple projects. This candidate will also oversee and manage information system solution concept development (proposal phase). Additionally, the candidate will lead the design, development, integration/test and support of information systems. This includes managing the priorities and day-to-day activities for IT and lines of business such as Finance, HR, Operations, Logistics, and others including personnel and resources.



Support the development of strategy, objectives, prioritization, and roadmap for the project/program and be an ambassador from IT to other lines of business

Liaise with internal IT teammates, workplace partners and various vendors to identify key requirements needed and ensure deliverables meet expectations

Produce transparent and effective communication to stakeholders regarding program progress, flags, and decisions throughout its lifecycle

Assist with coordination of upstream/downstream dependencies

Work with appropriate business representatives to create and maintain thorough process documentation

Negotiate any changes in stakeholder and/or external party expectations in relation to the programs strategy, goals, prioritization, or roadmap

Continuously demonstrate and communicate around the zoom in and zoom out, to see how all processes should tie together, and systemize them into a functioning program aligned to appropriate objectives



Program management

Project management: 5 years (Required)

Business analysis: 5 years (Required)

Work authorization (Required