Database and Events Coordinator

Job Title:             Donor Database and Events Coordinator
Department:      Fundraising and Donor Communications
Supervisor:         Development and Communications Specialist
Status:                 Full-time, 35 hours a week 
Location:             Philadelphia, PA (HYBRID) 
Salary:                 $52,000.00-$56,000.00 commensurate with experience
Start Date:          As soon as possible

MISSION
Driven by the Jewish value of Welcoming the Stranger, HIAS Pennsylvania supports low-income immigrants of all backgrounds as they build new lives in our community. Through immigration legal services and an array of social services, we work to address their needs, defend their rights, and advocate for their equitable inclusion in American society.

SUMMARY OF POSITION:
Under the leadership of the Development and Communications Specialist, the Donor Database and Events Coordinator will play a key role in our growing fundraising department, primarily by providing expertise and support in donor database management, donation processing, donor communication, and events management. Minimum of 2 years of fundraising Constituent Relationship Management (CRM) experience required (Bloomerang, Raiser's Edge, Salesforce, etc.)

CORE RESPONSIBILITIES:

• Manage and oversee the accuracy and integrity of the donor database (Bloomerang);
• Enter timely and edit accurately all donationsgifts, including online, employer portal, donor advised funds, ACH, check, and credit card;
• Work closely with accounting on reconciling deposits and donation documentation;
• Produce and update acknowledgments, tribute cards, and donor communications;
• Communicate with donors via email/phone/in person as needed; 
• Regularly review and update the database, maintain manual, train and monitor new users, and govern new policies;
• Help grow and diversify the donor base by identifying prospects and creating reports;
• Support mailing and event appeals by segmenting donors, creating and editing mailing lists; managing inventory;
• Produce and edit donor list for Annual Report;
• Provide logistical support to Development Committee;
• Provide administrative support to the Director of Development as needed; 
• Support the planning, implementation and stewardship of private and large donor events including working with vendors; monitoring expenses and submitting check requests; tracking registration, donations and sponsorships; 
• Proactively seek webinar opportunities and provide suggestions for database improvement;
• Other duties as assigned;

The ideal candidate for this role will be detail-oriented and have 2-3 years of fundraising Constituent Relationship Management (CRM) experience, preferably Bloomerang.  Have experience managing event logistics, including registration, vendor interaction, and customer service.  Have a strong commitment to accuracy and understand the importance of data integrity for fundraising.

Minimum Qualifications:

• Bachelor’s degree or equivalent experience required
• Minimum of 2 years of experience with Bloomerang or similar CRM
• Minimum of 2 years of experience in processing donations and generating acknowledgments 
• Precise data entry, follow-up, and creative problem-solving skills
• Highly organized, resourceful, ability to work independently, and to manage multiple projects with high attention to detail 
• Maintain professionalism, accountability, and confidentiality at all times 
• Commitment to and passion for HIAS Pennsylvania’s mission to advocate for immigrants 
• Ability to work occasional weekends or evenings for events required. 

Other Information:
HIAS Pennsylvania is currently working on a hybrid work model. HIAS Pennsylvania requires all staff to be fully vaccinated against COVID-19 with the exception of those with an approved medical or religious belief exemption.

Why Join the HIAS PA Team?

• Competitive salary commensurate with experience
• Flexible 35-hour work schedule
• 403(b) Retirement account with employer contribution & safe harbor
• Generous Time Off including Vacation, PTO, & Paid Holidays
• Company-paid employee major medical, life insurance, short-term and long-term disability insurance.

How to Apply:
HIAS Pennsylvania is an equal opportunity employer and does not discriminate based on race, religion, color, national origin, sex, gender identity, sexual orientation, age, marital, veteran or disability status, political affiliation, or beliefs. We believe that diversity enriches our organization and helps us to fulfill our mission. All qualified applicants, including those who represent minority and marginalized groups, are strongly encouraged to apply.