Director of Marketing and Communications
Job Details
3815 Latrobe Drive Office - Charlotte, NC
Full-Time - 40 Hours Per Week
Monday through Friday

Pay Range: $89,000 - $92,000


The Director of Marketing and Communications is responsible for driving diverse marketing and communication initiatives across varied platforms and constituencies to ensure the overall visibility and integrity of Habitat Charlotte Region. This role is responsible for the integration of effective marketing and communication strategies, both internally and externally, across all functional areas, to support the long-term strategic direction for the affiliate.


Working to build homes, communities and hope in Charlotte and the surrounding area, Habitat for Humanity of the Charlotte Region has partnered with more than 3,000 families since 1983. This year, we will help over 300 families through new home construction, recycling existing homes, critical home repair projects and financial literacy training. This is an exciting opportunity to be part of a leading nonprofit organization in the field of affordable housing.


Habitat for Humanity of the Charlotte Region offers competitive wages and a great affordable benefits package. Pay as little as $28 per month for health insurance! Complimentary vision, short & long-term disability and life/AD&D. Dental and FSA accounts also available. Retirement Plan with up to 3% match. Habitat has generous PTO benefits and up to ten paid holidays for full-time team members. 


Essential Functions (other duties may be assigned):

  • Oversee the planning, development and implementation of a multi-year marketing, public relations and communications strategy across multiple channels.

  • Develop a compelling branding strategy that supports Habitat Charlotte Regions strategic goals and objectives and positions the affiliate as the premier voice of affordable housing.

  • Operate an agency-style account management function to serve internal clients with marketing communications support.

  • Oversee the development and production of all marketing publications, collateral communication material and social media initiatives.

  • Ensure that brand identity, messaging and marketing and communications strategy are infused in all organizational efforts (programming, development, network support).

  • Oversee a series of integrated digital marketing strategies that reflect the goals and objectives of online engagement and awareness.

  • Oversee relevant and compelling editorial content for internal and external distribution, including but not limited to; organizational messaging, talking points, speeches, event program and production, scripts, articles, advertisements, op-eds, interviews.

  • Use analytics tools to optimize marketing, make data-driven decisions, and demonstrate ROI of efforts.

  • Work with leadership team and staff to identify internal and external marketing communication opportunities and develop strategies that support solutions.

  • Oversee, steward, and maintain Habitat Charlotte Regions media relations to ensure consistent and accurate coverage of the organizations mission, vision, identity and needs.

  • Create and execute integrated marketing campaigns to increase retail sales and brand awareness at Habitat Charlotte Region ReStore(s).

  • Support marketing campaign strategies to attract potential clients to Habitats homebuyer program.

  • Implement and maintain the affiliates crisis communications plan.

  • Oversee the daily activities of the Marketing & Communications Department including budgeting, planning and staff development.

  • Promote a culture of high performance and continuous improvement and develop staff using a supportive and collaborative approach.

  • Responsible for staff performance and development goals, establish staff priorities, and conduct annual performance appraisals.


Required skills/experience:

  • A minimum of 5 years experience working with integrated marketing communications, digital marketing, content marketing, and media relations

  • Experience in building, mentoring, and coaching a team of marketing and communications specialists

  • College degree preferred

  • Proficient in Microsoft Office Suite and Adobe Creative Cloud

  • Excellent oral and written communication skills

  • Ability to project manage multiple projects simultaneously

  • Consistent and reliable attendance, with ability to work on-site as needed

  • Represent Habitat in a positive and professional manner

  • Managing Multiple Priorities

  • Demonstrate a positive and respectful attitude when interacting with employees, homeowners, volunteers and the public

  • Willingly adhere to Habitats Code of Conduct policies and other policies

  • Adhere to schedules and deadlines


Physical Requirements:

  • Ability work in office environment as needed which requires ability to speak, hear, with the visual and manual dexterity to manage papers, reports, and typing. Must embody the capacity to maintain the following for several hours at a time: use of personal computer or similar technology, phone, sitting as required.

  • Ability to lift up to 25 lbs. unassisted


Internal Interactions: All Habitat staff


External Interactions: Media contacts, graphic design and print vendors


Estimated Time Commitment: 40 plus hours/week


Level of authority: Requires minimal supervision


Habitat for Humanity of the Charlotte Region is an Equal Opportunity Employer and a drug-free workplace. A pre-employment drug screen and background check is required.


Habitat for Humanity of the Charlotte Region program funding often includes federal funding and this role may support federally funded activities. People qualifying as Section 3 residents per Section 3 of the HUD Act of 1968 (12 U.S.C § 1701u) and its associated regulations (24 C.F.R. Part 75) are encouraged to apply. Information on Section 3 qualifications and certification material available upon request.