Burial Desk Associate Supervisor
Job Details
Experienced
FPHNY Corporate - New York, NY
Undisclosed
Undisclosed
Undisclosed
Undisclosed
Day
Nonprofit - Social Services
Burial Desk Associate Supervisor

The Fund for Public Health in New York City (FPHNYC) is a 501(c)3 non-profit organization that is dedicated to the advancement of the health and well-being of all New Yorkers. To this end, in partnership with the New York City Department of Health and Mental Hygiene (DOHMH), FPHNYC incubates innovative public health initiatives implemented by DOHMH to advance community health throughout the city. It facilitates partnerships, often new and unconventional, between government and the private sector to develop, test, and launch new initiatives. These collaborations speed the execution of demonstration projects, effect expansion of successful pilot programs, and support rapid implementation to meet the public health needs of individuals, families, and communities across New York City.

 

PROGRAM OVERVIEW

The Bureau of Vital Statistics is responsible for registration of birth, death, spontaneous and induced termination of pregnancies in New York City. The bureau registers and reports on over 285,000 vital events a year and is a very large operation providing death-related services to customers nearly 24/7. The bureau issues more than 900,000 birth and death certificates and fulfills hundreds of data requests annually. Position located at 125 Worth Street, Rm. 110, New York, Ny 10013.

 

POSITION OVERVIEW

Under the direction of the Director, Birth and Death Registration, the Burial Desk Associate Supervisor assigned to the Burial Desk for this project will be responsible for but not limited to the workflow, case and order management of all COVID-19 death - related tasks.

 

RESPONSIBILITIES

  • ensure that all COVID related death cases are registered within 30 minutes of submission in the electronic vital events registration system (eVital).
  • monitor all eVital order associated with COVID death cases and ensure that the orders are processed within one day of submission and according to staffing levels.
  • supervise line staff, assign work, prioritize tasks, and monitor work productivity to prevent any delays with COVID-related assignments.
  • respond to all funeral director, OCME and other official external inquiries regarding COVID- related cases.
  • prepare to execute COVID case management and respond to COVID-related phone inquiries remotely.
  • Reassign and adjust staffing levels to ensure adequate staffing coverage of all work shifts.

Assigned shifts and work hours will vary as the Burial Desk operation is an essential operation and nearly a 24/7 days a week operation, therefore, the Associate Supervisor must be prepared to support the operation during day and evening work shifts.

Qualifications

Education and/or experience

  1. A baccalaureate degree from an accredited college and three years of satisfactory full-time progressively responsible clerical/administrative experience, one year of which must have been in an administrative capacity or supervising staff performing clerical/administrative work of more than moderate difficulty; or
  2. An associate degree or 60 semester credits from an accredited college and four years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience described in “1” above; or
  3. A four-year high school diploma or its educational equivalent approved by a State’s department of education o a recognized accrediting organization and five years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience as described in “1” above;
  4. Education and/or experience equivalent to “1”, “2”, or “3” above. However, all candidates must possess the one year of administrative or supervisory experience as described in “1” above. Education above the high school level may be substituted for the general clerical/administrative experience (but not for the one year of administrative or supervisory experience described in “1” above) at a rate of 30 semester credit from an accredited college for 6 months of experience up to a maximum of 3 ½ years.

Desired skills: Highly organized, Excellent Communication Skills; Proficient in Microsoft Office Applications and Type at least 45 WPM.

 

  • Maintain confidentiality of department documents and customer information
  • Skilled with utilizing electronic systems and software.
  • Be able to maintain a high level of productivity and quality output that supports the work load of the unit and director requests.
  • Able to handle and work in a fast paced environment and complete tasks in a timely and efficient manner.
  • Exhibit good decision making skills
  • Excellent interpersonal and communication skills

 

SALARY AND BENEFITS

FPHNYC offers a comprehensive benefits package. The salary range for this position is commensurate with experience.

 

TO APPLY

To apply, send Resume, with Cover Letter, including how your experience relates to this position. We ask that you do not contact our staff directly and no phone inquiries please. Applicants who best match the position needs will be contacted.

 

The Fund for Public Health in New York City is an Equal Opportunity Employer and encourages a diverse pool of candidates to apply.

 

Apply