Part-time positions available. Shifts are: Sunday 3pm-7pm, Monday 11am-3pm, Friday 1:30pm-9:15pm and Saturday 1pm-9pm.
Purpose: Provide friendly, attentive, and prompt service for customers while cashiering, stocking, and facing groceries in an efficient and accurate manner.
Specific Responsibilities of Cashiers
Customer Service & Cashiering
- Maintain awareness of and acknowledge customers standing in line; proactively call for back up as needed.
- Check out all purchases efficiently and accurately, ring prices and PLUs correctly and into the appropriate department. Fix any mistakes with the help of PIC or managers.
- Comply with regulations regarding SNAP benefits/EBT cards, and alcohol sales.
- Assist other cashiers with customer service tasks, i.e., bagging groceries, selling memberships and related paperwork, returns, special orders and carryout.
- Be familiar with Co-op policies and department products to better answer customer questions referring unresolved inquiries or problems to a manager or shift supervisor.
- Be informed about the benefits of membership and provide customers with membership materials as requested.
- Help customers with placing and picking up special orders, as designated.
- Provide information to the Front End Service Manager or Front End Assistant Manager regarding price discrepancies.
Cash Responsibilities (when in closing and opening shifts, as directed)
Both opening and closing:
- Ensure that the key to the count room and cash drawers is always secure and never shared.
- Maintain security of store during shift, ensuring that store is opened and closed following security procedures; ensure that cash cabinet remains locked.
- Count and verify accuracy of cash box and all drawers, complete excel logs and ensure cash is always secure.
Co-Go Duties – as assigned
- Review, prioritize, and manage curbside orders as they are placed.
- Remain informed utilizing communication log; communicate effectively with teammates, Front End Service Managers, ROPs Director, Scan, and Produce Staff to ensure smooth operations.
- Select online order items in a timely, efficient, and careful manner following the Co-Go standards to ensure order quality.
- Provide excellent, proactive service answering phone calls and contacting customers as necessary.
- Use a digital tool in selecting and check-out processes, communicate, document, and troubleshoot issues.
- Properly bag and/or package orders, safely transport to and from staging area, and load orders to customer vehicles.
- Organize, clean, and prepare staging area(s); comply with company regulations/standards for product freshness, food safety, and sanitation.
Other
- Assist in stocking and facing departments throughout the store as directed to ensure a clean, abundant, and inviting atmosphere for customers.
- Follow all safety procedures.
- Complete other duties as assigned.
