Julias Café and Bookstore is looking for a Barista and Book Coordinator! The position will be responsible for providing excellent customer service, knowledge of products and events, and accurate cash handling. Maintain and organize all incoming book donations; assist with book drive processes while helping with the online department and training of new volunteers.

Working to build homes, communities and hope in Charlotte and the surrounding area, Habitat for Humanity of the Charlotte Region has partnered with more than 3,000 families since 1983. This year, we will help over 300 families through new home construction, recycling existing homes, critical home repair projects and financial literacy training. This is an exciting opportunity to be part of a leading nonprofit organization in the field of affordable housing.

Habitat for Humanity of the Charlotte Region offers competitive wages and a great affordable benefits package. Pay as little as $28 per month for health insurance! Complimentary vision, short & long-term disability and life/AD&D. Dental and FSA accounts also available. Retirement Plan with up to 3% match. Habitat has generous PTO benefits and up to ten paid holidays for full-time team members. 

Essential Functions:

• Provide customer service and information/education about Habitat and coffee to customers

• Prepare and serve a variety of coffee drinks, along with pastries and meal items

• Maintain supplies in stock levels within budget guidelines with minimum waste

• Assess and provide adequate staffing to provide efficient, friendly, and superior service

• Assist with hiring and training of volunteers and team members

• Assist with day-to-day operations

• Assist with volunteer retention

• Assist with recruiting volunteers by communicating with Habitat Charlotte Volunteer Services team

• Assist with managing book department online inventory

• Maintain and organize incoming donations from the donation dock

• Assist with managing Media inventory

• Be an effective team member when working with staff and volunteers, ensuring the engagement and motivation of others

• Demonstrate a positive and respectful attitude when interacting with employees, customers, donors, volunteers and the public

• Ensure a meaningful volunteer experience

• Represent Habitat in a positive, professional manner to all donors, customers and others you come in contact with

• Assist in maintaining a safe and clean environment for customers, employees and volunteers

• Assist in ensuring that each customer receives outstanding customer service

• Operate a cash register periodically, as needed

• Ability to read, count and accurately complete reports and all end of day documentation

• Regular and reliable job attendance

• Adhere to schedule

• Maintain a presentable appearance, including Julias appropriate attire

• Ability to adhere to Habitats Code of Conduct policies and other policies

• Dependable transportation to work

Other Duties: Habitat Charlotte Region-related tasks as requested by Supervisor.

Education/Skills:

• Customer Service experience

• previous Retail Experience; strong communication skills

• Attention to detail

• Good organizational skills

• Self-motivated and directed

• Basic computer and internet knowledge

• Valid Drivers license

• Ability to project manage multiple projects simultaneously

Physical Requirements:

• Ability to stand for extended periods

• Ability to read, count and write to accurately enter items into register, and complete beginning of day and end of day procedures

• Ability to lift, and apply pressure of at least 30 pounds

• Ability to lift and push up to 50lbs unassisted

• Ability to push or pull 1,000 pounds with a pallet jack

• Ability to become Forklift Certifiedand operate a forklift on a regular basis

• Ability to climb steps to Forklift cab

• Ability to work flexible schedule, including evenings, Saturdays, and Holidays

Internal Interactions: Habitat Staff

External Interactions: Customers, Volunteers , Donors and, Homeowners

Level of authority:

• Require minimal supervision

• Report to Julias Café & Books Manager

• Demonstrate training and leadership to volunteer groups

Estimated Time Commitment: 40 hours / week

Habitat for Humanity of the Charlotte Region is an Equal Opportunity Employer and a drug-free workplace. A pre-employment drug screen and background check is required.

Habitat for Humanity of the Charlotte Region program funding often includes federal funding and this role may support federally funded activities. People qualifying as Section 3 residents per Section 3 of the HUD Act of 1968 (12 U.S.C § 1701u) and its associated regulations (24 C.F.R. Part 75) are encouraged to apply. Information on Section 3 qualifications and certification material available upon request.