Education/Certification: Graduate with a degree in Registered Nursing. Must have a current Idaho license. Care/Case Management or Population Health Management Certification (or ability to obtain certification within three years after hire) is required.
Experience: To function effectively in this role, it is preferred that the candidatehave experience in both inpatient and outpatient care settings. Health plan experience is a plus. Past experience with Care/Case Management, Population Health Management, Utilization Review/Management is highly preferred.
Equipment/Technology: Must be able to use Microsoft Office, Word, and Excel. Adapt to computer systems quickly.
Language/Communication: Must have the sensitivity, maturity, and ability to communicate clearly and concisely, both verbally and in writing. Must be patient, courteous, compassionate, and respectful with patients and their families, co workers, physicians and administrative staff. Ability to communicate and relate well with physicians, staff and management.
Mathematical Skills: General mathematics
Mental Capabilities: Ability to apply common sense to carry out instruction furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. A clear understating of the importance of patient confidentiality and sensitivity regarding complex health problems. Maintian a positive attitude and willingness to jump in and help as you identify needs and upon request of the providers and team members.
Interpersonal: Ability to work well with others as a team player. Self motivated, self starter and initiative in establishing and developing the role of a care coordinator. Organized, detail oriented, and the ability to manage a heavy load of complex patients. Maintain a neat and professional appearance.