Are you strategic? Do you value seeing the big picture and creating ways to solve problems? Carolina Creek is looking for an Information Technology Specialist. You will serve as the lead engineer, strategist and agent for technology solutions used by Carolina Creek. We are looking for a strategic, critical thinker who plans for the future and implements holistic solutions that solve felt needs by users. Digital Services support for Carolina Creek include, but are not limited to on-site network planning, implementation and triaging, ISP relations, workstation management, user access and accounts, data security and management, data backup management, software evaluation, support and training, IP phone system management, printer and peripheral support, and website technical maintenance and management.
Job Type
Key Job Accountabilities
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Ensure the network for Carolina Creek is always up, maintained and strategic implementations are applied
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Serve as technical support utilizing our ticketing solution to provide timely solutions for users
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Manage relations with our ISP to ensure minimal downtime and proper expedient issue resolution when needed
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Manage, deploy and support workstations for all users and ensure a healthy life-cycle of workstation equipment
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Issue, revoke and audit user accounts on the Active Directory and Google Workspace for users
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Maintain data security standards and management; ensure nightly backups are executing and prevent data loss, malware, ransomware, brute force attacks or virus threats.
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Support software/cloud-base solutions currently used by Carolina Creek, provide on-site training and support, and support the process of sourcing, vetting, onboarding and training new solutions.
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Manage the on-site phone system by maintaining accurate phone trees, extension guides, office hours, call routing and supporting users.
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Support users to best utilize peripherals such as printers and scanners to seamlessly integrate with their workstation and workflows.
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Maintain peripherals, manage life-cycle rotations and ensure dependability of devices.
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Maintain the digital presence of Carolina Creek on the web ensuring proper data practices, uptime, technical implementations and by working with Carolina Creek digital marketing and web engineers.
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Attend all required staff meetings and events
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Actively participate in and contribute to the broader camp programs of CCCC
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Actively engage and participate in the staff community through a godly attitude, words and actions.