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Commercial Claims - Auto Injury Adjuster

Job Details

Fully Remote
Full Time
2 Year Degree
Minimal Travel (On Occasion)


Midwest Family Mutual Insurance Company is a growing and innovative Property and Casualty Insurance Company. We are seeking an experienced Commercial Claims-Auto Injury Adjuster to join our claims team. Qualified candidates will have two (2) or more years of experience.  Midwest Family is currently writing in multiple jurisdictions.

The ideal candidate will have a strong working knowledge and understanding of Personal and Commercial Insurance Coverage. 

This is a telework position (work from home) desk position and requires someone who can work well independently as well as part of a remote team environment. A dedicated home office space, wired high speed internet connection, and ability to work well in this type of environment is required.


Responsibilities include, but not limited to:

  • Provide prompt, efficient, and courteous service.
  • Maintain well documented and current files.
  • Investigate, evaluate and negotiate timely and reasonable claim resolutions.
  • Negotiate settlement of property damage claims in a timely and reasonable fashion.
  • Ensure all files are reserved accurately and timely.
  • Comply with all proper internal controls as necessary to conduct job functions and/or carry out responsibilities and/or administrative activities at the Company.
  • Perform other duties as assigned.


Qualifications and Skills:

  • Have a strong working knowledge and understanding of Commercial Auto Insurance coverage.
  • 2+ years of experience in Auto injury claims adjusting.
  • Multi-State adjusting experience is preferred.
  • College Degree preferred.
  • Insurance education and/or designations a plus.
  • Strong organizational skills and attention to detail.
  • Good analytical skills.
  • Strong written and verbal communications skills.
  • Ability to work independently with excellent time management skills.
  • Reliable attendance and strong work ethic.
  • Ability to work as part of a remote team.
  • Strong working knowledge of Microsoft Office products, good keyboarding and technology skills.


Midwest Family Mutual offers a competitive salary along with a comprehensive benefits package that includes:

  • Medical (HDHP) Insurance
  • Health Savings Account with employer contributions
  • Wellness Incentives
  • Dental Insurance
  • Vision (materials only plan)
  • Flexible Spending – Medical, Limited FSA (Dental/Vision), and Dependent Care
  • Employer paid Short Term Disability
  • Long Term Disability
  • Employer Paid Life Insurance (2x annual salary) including dependent coverage
  • Employee and Dependent Life Insurance Plan Options
  • Accident, Hospital Indemnity and Critical Illness Plan Options
  • LifeLock Identity Protection Plan Options
  • Paid Time Off
  • Paid Holidays (nine per year)
  • Paid time off for CE
  • Eight hours of paid time off per year for volunteer work
  • Employer matching for employee 501c donations (limited)


Retirement Benefits include:

  • 401K and Roth 401K with company match
  • Employer Paid Defined Benefit Pension Plan