FLSA:  Non-exempt

TRAVEL REQUIREMENTS: May work at any one of several locations, but little to no travel between venues is required

SCHEDULE:  Wednesday through Sunday with late evenings, some extended hours, and flexibility required

ABOUT THE TEAM
The Security team ensures that the safety service at every event exceeds client and organizational expectations. Executing the event day plan by collaborating with individuals from across the organization, the team exceeds client expectations and drives employee satisfaction while carefully and efficiently managing organizational resources. The team takes responsibility for every event, ensuring the safety of clients, guests and employees is the highest priority. 

ABOUT THE JOB
The Security Guard is responsible for driving the success of each event through providing exceptional customer-facing safety service in the security sector. Collaborating with leadership, colleagues and guests, while observing, reporting, and remedying unforeseen incidents, the Security Guard exceeds expectations through individual and team performance. Energy, enthusiasm, the ability to execute and lead, and passion for the work, the people, and the clients are key to achieving success in this role.

RESPONSIBILITIES 

• Patrol assigned site on foot; checking for unsafe conditions, hazards, unlocked/locked doors, security violations, blocked entrances and exits, mechanical problems, and unauthorized persons
• Respond to incidents of fire, medical emergency, bomb threat, flooding, water discharge, hazardous materials, inclement weather, and other incidents
• Interact with clients to ensure expectations are being exceeded, taking immediate action to remedy any issues
• Observe and report activities and incidents at assigned event sites, providing security and safety of all property and personnel.
• Accurately fill out and file incident reports, preparing logs and reports as required
• Assist in the handling of client alcohol transportation
• Assist in training new security staff as needed
• Preserve order and act to enforce regulations and directives for the site pertaining to personnel, visitors, and premises
• Protect evidence or scene of incident in the event of accidents, emergencies, or security investigations
• Adhere to grooming and appearance standards
• Other duties as assigned

QUALIFICATIONS
Education:

• High School diploma

Certification: 

• California Security Guard Card required
• Food Handler’s permit preferred

Experience:

• Minimum of 1 year working in a face-to-face customer service or hospitality role
• Minimum of 1 year working in a security, law-enforcement, or military role

Knowledge/Skills/Abilities:

• Excellent verbal and written communication skills
• Ability to stand or walk for eight (8) hours or more in a fast-paced environment requiring movement and the ability to lift/carry up to 50 lbs.

Personal Attributes: 

• Composure
• Listening
• Informing
• Conflict management
• Standing alone
• Timely decision making
• Ethics and values
• Integrity and trust

Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

The company is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.