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People Services Specialist

Job Details

Adelante Healthcare Center Support Office - Phoenix, AZ
Full Time
Health Care



The People Services Specialist will serve as administrative support for HRIS, talent acquisition including posting new positions, onboarding new employees, and fostering strong partnerships with organizational leaders to ensure accurate management of open positions. The People Services Specialist will assist with auditing HRIS systems to maintain data integrity and streamline operations. This position will provide troubleshooting, guidance, and resolution to internal staff and external individuals for maintaining employee HRIS accounts.


Every Adelante Healthcare employee will strive to maximize their performance and contribution to Adelante Healthcare and the community we serve every day. Employees are expected to work in a manner that demonstrates a commitment to quality, patient safety, employee engagement, innovation, and the highest standards of personal integrity, professionalism, and competence.


  • Compassion
  • Excellence
  • Integrity
  • Learning
  • Respect
  • Sustainability



  • Two (2) year college degree AND greater than three (3) years’ experience in a Human Resources role preferred.
  • High school diploma from an accredited institution or GED required
  • Demonstrated excellence in customer service with ability to interact with and instruct colleagues from beginner to advanced levels
  • Working knowledge of current Microsoft Office applications and Paycom HRIS System
  • Working knowledge of State and Federal regulatory requirements surrounding the pre-employment process
  • Valid Level One Fingerprint Clearance Card issued by the Arizona Department of Public Safety for all specialty behavioral health locations or ability to obtain within 30 days of employment
  • Prioritization and multi-task skills are required
  • Competency in working with people of various cultures
  • Evidence of valid Arizona driver’s license and current auto insurance


  • On-boarding
    • Maintain Employee File to meet regulatory and Organization standards
    • Coordinate pre-employment processing, including:
      • Coordinating the completion of reference verification
      • Coordinating the submission of background screenings
        • Education
        • Employment
        • Criminal County
        • Motor Vehicle Record
        • Credit Reports
        • Coordinating Illicit Substance Screening
    • Will be responsible for updating the on-boarding tracker with new hires
  • Coordinate the on-boarding process with the management team for all new hires
    • Upon receipt of the People Services Action Form (PSAF) this position will coordinate the on-boarding process from start to finish
    • Will work collaboratively with the hiring manager, employee health department, training team, and the information technology team
    • Will ensure all on-boarding requirements have been met
    • Will ensure that all requests for equipment have been submitted in the Service Desk ticketing system
    • Will ensure that the training team is aware of all new hires attending New Hire Orientation
    • Will coordinate the New Hire Orientation (NEO) and training schedules for all new hires in their initial 2 weeks
    • Will ensure all required checklists are completed before and after employment
      • On-boarding checklists: Clinical, Health Center, and On-boarding
      • Final Orientation Checklist
        • Final orientation participation form
        • Site Orientation form signed off by the employee and supervisor
      • Any and all other applicable checklists
  • Recruitment
    • Ensures that all job postings are up to date
    • Posting of all internal and external job postings
    • All employee email communication on current internal job postings
    • Maintaining postings in the HRIS system (Paycom) and other external job boards
    • Will work with the Senior Talent Relationship Manager and the recruitment team on other tasks as needed

  • Record Keeping
    • Supports the People Services Manager in maintenance of Employee Records in HRIS System (Paycom)
    • Will help to manage position inventory, position seats, and the organizational chart

  • Administrative Tasks
    • Will help to complete verifications of employment
    • Will help check the people services voicemail box
    • Will help manage the people services email box


  • Demonstrated experience as an Advocate for Health Care or Human Rights
  • Certification as Professional in Human Resources (PHR) by the HR Certification Institute (HCRI)
  • Bachelor’s degree in Labor Studies, Human Resources, Communications or Business

Additional Duties and Responsibilities

  • Other duties as requested or assigned

Patience-Centered Medical Home (PCMH)

All employees are responsible for promoting and participating in interdisciplinary communication and collaboration to enhance the delivery of quality across the health care system. Employees should maintain an environment which supports and engages patients and co-workers in a caring team-based model to promote wellness and improve health outcomes.

Adherence to Compliance and Code of Conduct

All employees are required to comply with Adelante Healthcare’s written standards, including its Compliance Program and Standards of Conduct, policies and procedures and reporting of any conduct that potentially violates Adelante’s legal or compliance requirements. Such compliance will be an element considered as part of the regular performance evaluation.


The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical demands: While performing the duties of this job, the employee may be required to sit for long periods of time, is required to stand, walk, use hands to handle or feel objects, tools or controls; reach with hands and arms; climb steps/stairs; balance; stoop, kneel, crouch or crawl; talk or hear; smell; manage stress as it relates to essential job functions. The employee must frequently lift and/or move up to 25 pounds without assistance and may occasionally be required to lift or move up to 50 pounds with assistance. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time when traveling to various clinic sites. The noise level in the work environment is usually moderate. The employee may be subject to health hazards (contagious diseases, blood borne pathogens, etc.) when working in the clinic area.

In any organization or job, changes take place over time. Although an effort will be made to keep job-related information current, this is not an all-inclusive list of job responsibilities. Adelante Healthcare, Inc. reserves the right to revise or change job duties and responsibilities as the business need arises. In compliance with EEOC 29 CFR part 1630, if the essential functions of this position cannot be performed in a satisfactory manner by the employee, further accommodations shall be made if it does not constitute undue hardships upon this organization.