Inside Sales Manager
Job Details
Remote / Home Office - ,
4 Year Degree

Position Summary:

At Teacher Created Materials, we are passionate about developing innovative and imaginative educational materials and services for K-12 students worldwide. Everything we do is created by teachers for teachers and students to make teaching more effective and learning more fun. Our Inside Sales Consultants work with education specialists, school administrators, principals, schools and school districts to identify their needs and provide curriculum solutions.

The Inside Sales Manager will be responsible for managing and directing a team of Inside Sales Consultants who meet sales targets through telemarketing, direct mail, web-based sales strategies, and at times on site visits. A successful Manager will achieve sales goals by training employees and coaching them to develop their inside selling skills while maintaining an adequate sales pipeline.  The Inside Sales Manager ensures that project and department milestones/goals are met while adhering to approved budgets and proven strategies.  The Inside Sales Manager works closely with marketing and field sales departments to maintain an understanding of the evolving market while also selling educational products and materials into the PreK-12 market. 

Essential Duties/Responsibilities:

  • Responsible for the inside sales team’s sales of educational products, materials and services into PreK-12 academic market.
  • Accountable for a full life cycle sales role with its own individual quota as well as oversees the team.
  • Ensures that the team drives sales opportunities within the assigned territories and accounts via cold calls, email correspondence webinars, conference calls, etc.
  • Encourages and oversees partnering with outside sales to team sell against key initiatives identified by outside sales and marketing.
  • Responsible for creating and conducting product presentations and demonstrations to customers via the Web as well as training the inside sales team in like methods and practices.
  • Work with the inside sales team and clients on complex pricing proposals for each sale.
  • Oversees and maintains records of all sales interactions with customers and internal departments using a customer relationship management system.
  • Ensures customer satisfaction with the management of responsive account management.
  • Maintains a pipeline of forecasted opportunities for their team and themselves.
  • Occasional travel to territory to further relationships and increase revenue.

General Competencies:

  • Customer Focus: Making customers (external and internal) and their needs a primary focus of one's actions; developing and sustaining productive customer relationships; creating and executing plans and solutions in collaboration with the customer.
  • Communicating Effectively: Conveying information and ideas in a clear, meaningful, and timely manner; providing information to ensure understanding; solicits input from the audience during the communication.
  • Planning and Organizing: Establishing courses of action for self and/or others to ensure that work is completed efficiently in light of the strategies and destination of the department and/or organization.
  • Exerting Personal Influence: Persuading others to support or agree with an idea, issue, or position.
  • Acting with Integrity: Maintaining a commitment to honesty; models social, ethical, and organizational values; firmly adhering to codes of conduct and ethical principles.
  • Work Standards: Setting high standards of performance for self; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed. 
  • Knowledge of the Business: understands value from a customer perspective; stays informed; understands the organization; understands the educational market
  • Building Value Based Relationships: explores opportunities for relationships; identifies relationship needs; facilitated mutual agreement; develops credibility; maintains open lines of communication
  • Managing a Successful and Cohesive Sales Team: provides coaching and oversight to the team; provides support and guidance with initiatives and customers; reviews the maintenance of team and personal adequate opportunity pipelines; provides reporting and insight to the executive leadership team on sales trends and direction.

Minimum Qualifications:

  • 3+ years minimum successful experience selling over the phone or in-person with a quota.
  • Excellent planning, organizational and prioritization skills.
  • Strong presentation, listening, verbal and written communication skills.
  • Ability to oversee and motivate an inside sales team.
  • Motivated self-starter with strong work ethic and track record of success.
  • Participate in ongoing professional growth.
  • Ability to remain flexible to change within the work environment and scope of responsibility.
  • BS/BA required.
  • Proficient in Microsoft Office Suite programs.
  • Experience in PreK-12 Education or Educational Sales preferred.

Physical Requirements:

  • Sit for extended periods of time.
  • Must be able to carry up to 50 lbs. when traveling and/ or carrying materials to and from sales meetings and destinations.
  • Repetitive hand and wrist movements for frequent use of computer keyboard and mouse.

Work Conditions:

Remote home office environment.


Teacher Created Materials (TCM) is an equal opportunity employer and as such, affirms in policy and practice to recruit, hire, train, and promote, in all job classifications without regard to race, color, religion, gender, age, sexual orientation, gender identity, national origin, disability status or status as a protected veteran. This policy of non-discrimination and affirmative action applies to all levels of employment and to all employment practices, including (but not limited to) compensation, benefits, transfers, layoffs, educational, training, recreational and social activities.