JOB DESCRIPTION – ORGAN DESIGNATED REQUESTOR

Department:                                      Procurement

Reports to:                                         Director of  Clinical Operations

Exemption Status:                            Exempt / Non-Exempt(Casual)

Work Schedule:                                Full-time / Casual

Job Location:                                    Variable

OSHA Category:                              Clinical

Supervisory Responsibilities:          None

POSITION SUMMARY

The position of Designated Requestor for the Center for Organ Recovery & Education (CORE) is one of significant responsibility.  They are responsible for supporting and educating the potential donor’s legal next-of-kin (LNOK) regarding donation options. The Designated Requestor conducts discussion of authorization based on donor designation (i.e., authorization first-person via the donor registry, when applicable) or requests authorization for donation from LNOK.   This position assists with strategies and activities to improve the donation process.

SCOPE OF RESPONSIBILITY

The Designated Requestor reports to CORE’s Director of Clinical Operations.  When involved in donor activity, however, the Designated Requestor works under the direction of the CORE Administrator On Call (AOC).  The Designated Requestor is responsible for approaching potential donor families to provide education on donation options and to provide support through the decision making process.  The Designated Requestor will be responsible to respond to the entire Donor Service Area (DSA) at any time of the day or night, when they are on call. They will primarily approach  non-designated donors, and may also be used for difficult approaches of designated pateints. Additionally, the Designated Requestor will be responsible for donor evaluation and management of potential and actual donors within CORE’s service area and, in some cases, hospitals throughout the United States and Canada.   They will be responsible for knowing and working within CORE and national policies regarding organ and tissue recovery and distribution.  They will be responsible for communicating donor case outcomes to donor families, donor hospitals, physicians, and other healthcare professionals as deemed necessary.  They occasionally will assist the CORE Professional Services Liaison team in delivering educational programs for healthcare professionals and attending key physician meetings as requested.  They may be assigned other job-related functions by the Director of Clinical Operations and/or members of CORE’s Leadership Team. 

JOB QUALIFICATIONS

The position of Designated Requestor requires that someone be a registered nurse, physician’s assistant or paramedic with a four-year degree in one of the health sciences, or prior experience with an Organ Procurement Organization.  Critical care experience is desirable.  They must have strong communication, interpersonal skills and sound judgment.  They must be able to work 24 hours a day, seven days a week while on the call schedule.  They must possess the ability to lift and carry equipment weighing sixty 60 pounds or more.  They must demonstrate a commitment to the donation process, strong professional work ethic and advanced leadership skills. 

DEGREE OF JOB DIFFICULTY

The degree of job difficulty for the Designated Requestor falls into the significant range.  Inadvertent errors or mistakes could result in the death of a transplant recipient.  Misinformation to families, healthcare professionals or the public in general could have an adverse effect on the donation process.  Personal development is essential to keep abreast of the current trends in organ/tissue donation and transplantation.  Misinformation could cause internal and external problems with regard to CORE and national transplant policies.

SUPERVISORY REQUIREMENTS

None.