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Cook - AHH FT

Job Details

Arkansas Heart Hospital - Little Rock, AR


Position Summary

This position is responsible for providing the highest quality of service to customers at all times. Assists with a wide variety of tasks and operations to prepare and cook nutritious foods for patients, employees and others, following standard practices and procedures and complying with regulatory requirements.

Primary Duties

  • Assists with the various aspects of the food preparation process on an ongoing basis in accordance with hospital/department standards:
    • Manages the food preparation process, ensuring that the food quality meets the expectations of the               customer.
    • Prepares food service for functions as needed.
    • Evaluates situations, formulates plans, initiates changes and monitors results.
  • Seeks feedback on food quality through regular interaction with customers.                                   
  • Investigates all client comments which would reflect possible deterioration of any aspect of service and takes appropriate action.                                                                                                                                                                   
  • Maintains positive communication with all related departments within the organization.             
  • Assists in preparing, implementing and monitoring all quality control programs.                          
  • Assists other managers in daily operation of account when needed.                                                  
  • Strives to provide high quality, appealing food by constantly updating the menu offerings to the customers.          
  • Works closely with the Executive Chef in creating new specials for the customers.                      

Contributes to the retention of his/her account by ensuring that the level of food service meets/exceeds the customers’ expectations.



  • Education: High School diploma or equivalent required.  Degree in Culinary Arts or culinary certificate preferred.
  • Licensure/Certification: Certified Dietary Manager (CDM) preferred, ServSafe Certified
  • Experience: Minimum of two years food service experience. Hospital environment preferred.