Skip to main content

General Liability Adjuster

Job Details

Iowa - West Des Moines, IA
Fully Remote
Full Time
2 Year Degree
Minimal Travel (On Occasion)


Midwest Family Mutual Insurance Company is a growing and innovative Property and Casualty Insurance Company. We are seeking an experienced Casualty Adjuster to join our claims team. Qualified candidates will have five (5) or more years of experience.  Midwest Family is currently writing in multiple jurisdictions.

The ideal candidate will have a strong working knowledge and understanding of Personal and Commercial Insurance Coverage. 


  • Provide prompt, efficient, and courteous service.
  • Maintain well documented and current files.
  • Investigate, evaluate and negotiate timely and reasonable claim resolutions.
  • Negotiate settlement of claims in a timely and reasonable fashion.
  • Ensure all files are reserved accurately and timely.
  • Comply with all proper internal controls as necessary to conduct job functions and/or carry out responsibilities and/or administrative activities at the Company.
  • Perform other duties as assigned.


Qualifications and Skills:

  • Have a strong working knowledge and understanding of Personal and Commercial Insurance coverage.
  • 5+ years of experience in casualty adjusting.
  • Multi-State adjusting experience is preferred.
  • Experience in the handling of Construction Defect Claims is a plus.
  • Experience in the handling of Businessowners Liability claims is a plus.
  • Experience in handling Commercial Auto & Motor Carrier claims is a plus.
  • College Degree preferred.
  • Insurance education and/or designations a plus.
  • Strong organizational skills and attention to detail.
  • Good analytical skills.
  • Strong written and verbal communications skills.
  • Ability to work independently with excellent time management skills.
  • Reliable attendance and strong work ethic.
  • Ability to work as part of a remote team.
  • Strong working knowledge of Microsoft Office products, good keyboarding and technology skills.

This is a telework position (work from home) desk position and requires someone who can work well independently as well as part of a remote team environment. A dedicated home office space, wired high speed internet connection, and ability to work well in this type of environment is required.

Midwest Family Mutual offers a competitive salary along with an excellent benefits package that includes Medical, Dental, Vision, Health Savings, Flexible Spending, Short Term and Long Term Disability, Life Insurance, PTO, 401(K), Roth 401K, and Pension Plan.